Support Crew IT Support Services & Remote Troubleshooting Solutions

Any business can receive personalized network support around the clock with ThrottleNet Support Crew. Support Crew provides businesses of all sizes with a wide variety of IT support services ranging from standard help desk services to advanced network support and troubleshooting whenever the need arises. 

How ThrottleNet Support Crew Can Help Your Business

Support Crew IT support services are designed to create a competitive edge, providing small businesses with support generally reserved for medium to large sized businesses:  

  • For roughly the same cost of one full-time help desk employee, ThrottleNet support crew can provide a full IT team working on your behalf
  • Allowing Support crew to tackle routine tasks like managing help desk tickets, your internal IT staff can focus on what’s truly important – growing your business
  • Remote tech support is available 24/7 & staffed locally
  • On-site network support is available
  • Support Crew is included with Managed Network plans. No matter how much or how little you use your network support crew your monthly fee remains the same
  • We are a true business partner committed to understanding your business & it’s network
  • Support Crew is staffed by certified network specialists
  • No setup fees
  • No contracts

Get the Network Support You Need with Support Crew

If it matters to your business, it matters to us. As a trusted IT support specialist in the St. Louis area, we have built a reputation for providing faster resolution, unmatched dependability and a personalized approach to IT management. Make Support Crew your IT support specialist as part of ThrottleNet’s Managed Network plans. Contact us today to get started.

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How It Works

As your IT support specialist, Support Crew is here to do it all – from the routine to the weekend emergency. 

  1. ThrottleNet support specialists are available day or night – by phone, email or online chat 
  2. Issues that can’t be resolved remotely will be prioritized for on-site support
  3. In the event of  a crisis, ThrottleNet field technicians will be available at your office to immediately provide IT support

TRY THROTTLENET

TESTIMONIALS

LMC Industries: Excellent Managed Network for Manageable Cost
"ThrottleNet brought a team approach to LMC's I.T. support by combining a fully staffed Support Center with Field Engineers to address our technical issues at a manageable cost. After seven years of working with ThrottleNet, we can say that we have found a vendor that we can trust. We would gladly recommend ThrottleNet's Managed Network solution to other companies in St. Louis."

- Keith Sullentrop, CFO of LMC Industries

Huey Enterprises: Consistent, Steady and Knowledgeable Staff
"We enjoy the willingness ThrottleNet offers to take on problems with a positive, can-do attitude. We also appreciate ThrottleNet's policy of bringing IT weaknesses to its clients’ attention and proposing solutions. They are consistent, steady and knowledgeable in all aspects of the IT field. ThrottleNet is quick to respond when we have computer problems, and they help in determining the best course of action to address IT needs as we continue to grow."

- Art Huey, CEO

Dielmann Sotheby's International Realty: Replaced Our IT Department
"Four Years ago I replaced our IT department, and outsourced our IT to ThrottleNet. It was a risky move for our firm, but has turned out to be one of the best decisions the company has ever made. The support and knowledge is exemplary."

- Kerry Brooks, Vice President/Sales and Development

Plancorp: Provided the Tech Tools to Help Us Serve Our Clients
"Over the past 10 years, Plancorp has experienced significant growth. We have transformed from a small practice in one location with fewer than 10 employees to now having 25 employees in three locations in different states. Immediate access to data, regardless of the location, is essential as is the integrity of that data. ThrottleNet has been an important partner in our incorporation of the latest tools we need to optimally serve our clients. Additionally, Managed Network has given our organization better control over the costs of maintaining our network. Technically, the remote functions have identified, and usually dealt with, potential problems before they interfered with our work."

- Dr. Robert Tucker, Vice President

Abeles & Hoffman: Identified Our Needs and Resolved Our Issues
"Within the past year, we have gone to a paperless environment. The challenges have been in upgrading our hardware and related software. ThrottleNet has been instrumental in assisting us in identifying our needs and resolving technical issues. Managed Network has worked well for us, and the team assigned to our firm has been very responsive to our needs. Obviously, during the months leading up to April 15, we are in a very time critical mode. ThrottleNet recognizes this aspect of our business and plans for our future needs to avoid downtime, as well as responding to any crisis that may arise."

- Toni Poole, Office Manager

Wies Drywall & Construction: Took the Time to Learn Our System
"Our service before ThrottleNet was a nightmare. Now we have a company that is committed to the client and their system. When ThrottleNet first came onboard, they went over our entire computer system to understand us better. Now ThrottleNet knows our system and can correct any problems that occur in a timely manner. I would recommend ThrottleNet to anyone who has a computer system that they want to run efficiently and more effectively."

- Ron Hobbs

Condominium Property Mngmt
Noticed Immediate Improvements "I wanted to reiterate how happy we here at Condominium Property Management are with ThrottleNet. Several employees have seen immediate and dramatic improvements in their computers’ boot times. Instead of waiting 20 to 30 minutes to boot, our computers now boot up in about one minute. They also set up a Web backup for us, which is something we’ve discussed for a long time, but never implemented. We look forward to a long relationship with ThrottleNet."

- Jane Oliver, President

Lanter Delivery Systems
Saved Us Thousands on Maintenance "ThrottleNet was recommended to me by a friend who manages IT for a major law firm in St. Louis. When I engaged them, I immediately felt comfortable that they could get the job done. The difference in their methodology was immediately visible. Their team quickly got up to speed, and they placed highly qualified engineers and project managers on the job. Not only did ThrottleNet fix problems with our previous IT company's work, but they finished the job on time and actually enhanced the final product through best practices and alternative engineering. They were able to improve and in some cases, completely redesign our scanning and manifesting programs. They implemented a brand new full scale EDI software package. ThrottleNet has saved us $20,000 per year on database maintenance and increased productivity by $30,000 per year, all with minimal impact to our daily operations."

- The Lanter Company