Why Choose ThrottleNet?

Why choose ThrottleNet? Since 1999, we’ve been committed to delivering smarter, faster, and more secure IT solutions for businesses across the Midwest. Our dedication to excellence has earned us recognition as a Top 501 MSP in the World by Channel Futures and the title of #1 IT Support Company in St. Louis by Small Business Monthly for 10 straight years.

What sets ThrottleNet apart is our consistency and long-term vision. Over the last 25+ years, we’ve adapted to an evolving technology landscape without ever losing sight of what matters most—our clients. We’ve built a model that prioritizes proactive service, unmatched responsiveness, and real business outcomes. Our team doesn’t just react to problems—we prevent them, leveraging years of experience to streamline systems, secure data, and support your growth every step of the way. Whether you’re a small business or a fast-scaling enterprise, we have the people, processes, and proven results to help you move forward with confidence.

 

Why Choose ThrottleNet?

When asking why choose ThrottleNet, businesses quickly see the difference in how we deliver managed IT services. Our model is built around responsiveness, flexibility, and strategic protection—designed to help your business thrive.

1. Blazing-Fast Response Times

ThrottleNet delivers one of the fastest IT support response times in the Midwest, averaging just 2 minutes. Even more impressive—93% of support tickets are fully resolved the same day, helping you minimize disruptions, avoid costly downtime, and keep your operations running smoothly.

2. Transparent, No-Contract Pricing

We believe in earning your trust month after month. That’s why we don’t require long-term contracts. You stay because you want to—not because you’re locked in.

3. Cybersecurity Built In, Not Bolted On

Security is core to everything we do. When you choose ThrottleNet, cybersecurity isn’t a feature—it’s the foundation. From ransomware prevention and compliance support to proactive threat monitoring, we embed protection into every layer of your IT infrastructure. It’s how we safeguard your business, reputation, and data.

4. A Team That Feels Like Part of Yours

Why choose ThrottleNet for your business IT needs? Because you get access to an entire team of specialists—vCIOs, help desk engineers, cybersecurity experts, and project managers—all working together to deliver scalable, strategic support that feels like an extension of your internal tea

5. Co-Managed or Fully Outsourced IT

Whether you’re enhancing your internal IT team or looking for a fully outsourced solution, ThrottleNet offers customized IT support that fits your goals. We provide expertise in cloud services, disaster recovery, Microsoft 365 licensing, infrastructure management, and more—allowing you to focus on growth while we handle the technology.

We have been awarded the Small Business Monthly best IT company for 10 years in a row and voted #1 on the list each year. Why choose ThrottleNet? No company has ever ranked #1 for that many consecutive years in any category.

Full IT Visibility. Zero Surprises.

With tools like our IT Command Center, real-time reporting, and strategic business reviews, you’ll always know where your technology stands and where it’s headed.

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Locally Owned. Nationally Recognized.

ThrottleNet is a Top 250 MSSP, Inc. 5000 honoree, and recognized Best IT Firm by Small Business Monthly—but our greatest success is helping Midwest businesses thrive through better technology.

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Ready to Take Control of Your IT?

Find out how our proven process and responsive team can improve your business operations, secure your data, and reduce IT headaches.

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At ThrottleNet, customer service excellence isn’t just a talking point—it’s a core principle built into how we operate every single day. One of the key reasons businesses choose ThrottleNet is our commitment to transparency and accountability. In 2010, we adopted an open-book management approach, meaning every member of our team has full visibility into the company’s financial performance. More importantly, our employees share in the company’s monthly profits, which are directly tied to client satisfaction, retention, and overall service quality.

Because ThrottleNet operates on a month-to-month agreement with no long-term contracts, we have to earn your business continuously through outstanding performance and rapid support. If clients aren’t satisfied, they’re free to leave—and when they do, our profits take a hit. This structure means that every employee, across every department, has a personal stake in ensuring your experience is consistently exceptional. From help desk to leadership, we are all invested in delivering the best managed IT services available in St. Louis, Kansas City, and across the Midwest.

So, why choose ThrottleNet? Because we’ve created a company where your success directly impacts ours. Every team member is motivated to respond faster, support better, and go the extra mile to solve your technology challenges. That’s not just a promise—it’s a performance-based business model that drives measurable results, month after month.