ThrottleNet has helped businesses throughout Missouri grow through exceptional IT services that provide real ROI. But you don’t have to take it from us—take a look at what our partners, customers, and community say, and how our unique model guarantees you the best service!
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When we started in 2000, we were driven to raise the bar on outsourced IT services and provide a better option for business. 20 years later, we are proud to be named the Top 500 in the World for 7 years in a row, a leader in the Midwest, and #1 in the St. Louis and surrounding areas, according to Small Business Monthly for 5 years in a row. Bottom line is, we work hard for our customers and it‘s proven in the results.
The MSP 501 is the world’s first, largest, and most comprehensive survey and ranking list in the Managed Services Industry. Every year, partners around the world throw their hats in the ring for a chance to become an MSP 501er. ThrottleNet was first awarded this highly coveted distinction in 2014 and has maintained the status for the following 7 years.
The sought after award requires certification from other professionals just to apply and entails a comprehensive review of our methodologies, processes, and financial health. We are humbled to among the best of the best.
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We have been awarded the Small Business Monthly best IT company for 6 years in a row and Voted #1 all five years. This award is voted on by businesses in the St. Louis and surrounding areas.
We track our customers’ satisfaction. We received over 172 Google reviews from happy customers with an average score of 4.9 out of 5. Customers who, of their own volition, shared their experiences working with our company.
We also track customer satisfaction on a ticket by ticket basis. In other words, any interaction with our company will give you a chance to tell us how we are doing. We currently have 10,500+ reviews with an average happiness score of 98.5%. This, along with quarterly Virtual Chief Information Officer (vCIO) meetings, tells both you and us how we are performing for your team.
Further, we are a month to month agreement company. We do not hold your business hostage. We do not bind you into long term contracts. If you say, “This is not working for us anymore,” we will help you transition to your next IT vendor. We never want to have an adversarial relationship with our own vendors, so why would we not treat you the exact same way?
To absolutely ensure the best customer service possible, ThrottleNet became an open book management company in 2010. The entire company’s financial outlook is shared by our team. How does this relate to you? Our team receives a portion of the monthly profit of the business. That profit is made up of satisfied customers just like you! Because our offerings are month to month, you can leave at any time and company profits—and thus our profit sharing—will drop.
This is why every member of our team pays close attention to each and every customer to ensure their portion of the profit sharing continues to grow. Couple this with the fact that you are not locked into a long term agreement, each team member goes above and beyond to provide the very best customer service. We don’t just say it, we prove that we provide the best customer service in the industry.
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