5 Best Practices for IT Support
ThrottleNet performs dozens of network assessments each month. These assessments are utilized to help businesses identify problems areas and make changes so their networks can perform at optimum levels. Interestingly, nearly all of these assessments have the same five common areas of concern.
Todd Budde, a Virtual Chief Information Officer (VCIO) with ThrottleNet, appeared on TNtv, to address these concerns and detail solutions to fix them.
5 Things we Watch for in Network Assessments
1. No file or folder redirection
Many businesses allow employees to store key files and folders locally on their workstations or laptops. In many cases they are not backed-up properly. If the devices crash those files could be damaged or lost. Technicians would have to reinstall each file individually on each computer. Instead files and folders should be redirected to the company’s server. Servers are usually backed-up on a regular basis. If the system does crash the files can be restored to the server and then easily restored to the workstation.
2. Utilization of a file and folder backup instead of one that is image based
operations halted. The image based backup enables you to restore your server and get up and running quickly.
3. Lack of centralized management for updates and patches
Centralized management enables you to approve such items as Windows updates from a central server location and then push them down to the workstations. This is preferred to individual devices basically running and approving these updates on an ad hoc basis. A corrupt application or update could impact each and every individual device. Each would need to be reprogrammed and rebooted. Instead utilizing a central point for update management can remedy a corrupt file at the source and save time to correct it.
4. Non-centralized anti-virus protection
In many businesses only a few workstations may be equipped with anti-virus protection. Some have one type of protection while others have an entirely different solution. A number of business applications can be comprised or broken if they are consistently scanned. Maintaining central management of an anti-virus solution for the entire network helps exclude threats to key areas and eliminates over scanning of workstations.
5. Lack of a domain controller
For additional information contact ThrottleNet at 866-826-5966.
Watch the full episode below!