The company has been recognized by a major publication for its continued display of excellence in both customer service and cybersecurity. Cybersecurity and best customer service are two things ThrottleNet prides itself on—and the company now has some more hardware to back those claims up.
ThrottleNet is celebrating two distinctions after being recognized on not just one, but two lists of the best businesses in St. Louis by St. Louis Small Business Monthly: best customer service and best in cybersecurity. Earning a place on both lists in the same year is a rare achievement that reflects how deeply these two priorities are woven into the way ThrottleNet operates.
A Second Straight Year Among the Top Cybersecurity Firms
This is the second year of the Best in Cybersecurity category and the second year in a row ThrottleNet has been named among the top cybersecurity firms in St. Louis. This recognition cements ThrottleNet’s reputation among the best cybersecurity companies in greater St. Louis as the company continues to help businesses maintain a high level of data privacy through its offering of top-line products and services for antivirus and malware protection.
ThrottleNet President George Rosenthal said, “Our staff not only helps clients improve their business operations, but we also save them money. This is why more and more companies are choosing to outsource all their cybersecurity and technology needs to ThrottleNet.”
The company also prides itself on its elevated approach to helping companies prevent cybersecurity disasters. In fact, because of ThrottleNet’s aggressive approach to cybersecurity, no ThrottleNet customer has ever had to pay a ransom to retrieve their data.
Rosenthal went on to explain, “We create a customized best practices security program for each client so their entire network is highly protected. Overall, we saved our clients $2.6 million in thwarting a variety of ransomware attacks in 2019.” That proactive protection works hand in hand with the company’s commitment to best customer service, because keeping a client’s data safe is one of the most important services a provider can deliver.
Seven Years of Best Customer Service in St. Louis
This is the seventh year ThrottleNet has made the Best Customer Service list, which shows the company’s commitment to its customers and their unique needs. That milestone comes on the heels of more than 158 Google reviews from satisfied ThrottleNet customers, giving the company an average 4.9 out of 5-star rating on the platform. Seven consecutive years of best customer service recognition is not something a company stumbles into—it’s the result of consistently putting clients first.
Companies that make the Best Customer Service list represent the best of the best in maintaining the highest quality products and service delivery. The winning businesses are chosen based on nominations and remarks from clients, which means the honor is earned directly from the people ThrottleNet serves every day. There’s no better endorsement of best customer service than the praise of the customers who experience it firsthand.
The Culture Behind Best Customer Service
ThrottleNet became an open-book management company in 2010, meaning that every member of the team shares in the firm’s monthly profits. When employees have a direct stake in the company’s success, they’re motivated to deliver best customer service on every call, every project, and every interaction. This ownership mindset is a big reason ThrottleNet has been able to sustain its reputation for best customer service year after year while also strengthening its cybersecurity offering.
About ThrottleNet
ThrottleNet, Inc. didn’t become one of St. Louis’ top outsourced IT management and security solution providers overnight. The firm has more than two decades of doing things one way: the right way.
The depth of knowledge, resources, and experience at ThrottleNet ensures your outsourced IT management and security solution is efficient and able to detect threats—and then stop them. Plus, it’s all managed by IT gurus who could write books on ransomware, botnets, DDoS, and phishing. While we invested in the brains, we also put a lot into our core technology divisions to address the business needs for a managed network and managed cloud.
