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throttlenet support hub

Need help? You can email us anytime at support@throttlenet.com or call our Help Desk directly at (866) 829-5557 or (314) 227-2628 between the hours of 7:00am to 6:00pm CST, Monday through Friday.
ThrottleNet is proud to have a full staff of highly experienced, trained and certified Support Engineers on our Help Desk, based out of St. Louis, MO. One-call resolution on over 80% of service calls allows you to focus more on your business instead of computer problems. Whether you're having a problem with an application, e-mail, network or computer hardware, we can help!

how to contact your help desk:



remote support

You can email us anytime at support@throttlenet.com or call our Help Desk directly at (866) 829-5557 or (314) 227-2628 between the hours of 7:00am to 6:00pm CST, Monday through Friday. 

Click here for instant chat




customer portal

Welcome to the ThrottleNet Customer Portal! Through this portal you will have access to a robust selection of account-specific features such as invoices, agreements, reports, projects and more, anytime of day or night! You are also able to enter new service tickets or view existing ones. Have an existing quote for a new workstation? You can view these as well and whether you choose to approve or deny the order, it’s as easy as a simple click!

Click here for customer portal




throttlenet calling card

Once installed, the ThrottleNet Calling Card will place an icon on your desktop. Whenever you need IT help fast, you won’t have to pick up the phone or send an e-mail ever again. Instead simply click the icon and one of our highly experienced Support Analysts will be with you shortly! If you need instructions, click here.

Click here for the ThrottleNet calling card




outlook web access (OWA) - email

The Microsoft Outlook Web App delivers a rich, familiar web-based email experience that allows you to:

  • Access email, voicemail, instant messages, and SMS text messages directly from your inbox using any of the major web browsers (Internet Explorer, Safari, Firefox, and Chrome).
  • Use Conversation View to see messages in context, making it easier to manage email more efficiently and reduce inbox overload.
  • Share your calendar with colleagues both inside and outside the organization.
  • Check other users’ availability with the presence indicator and choose the best mode of communication—email, instant message, or SMS.


Click here for the Microsoft Outlook web app