Onboarding

To simplify the approval process, ThrottleNet employs a digital approval system that allows you to view, select those options you’d like to move forward with and approve from any device with an internet connection.

• Easy to do business with
• Simplified approval process and workflows

After you’ve approved our agreement, we’ll schedule a call with your new Virtual Chief Information Officer – otherwise known as a vCIO. Your vCIO will summarize everything you’ve agreed to in addition to collecting information around designated points of contact, other technology vendors, and overview of their assigned ThrottleNet team and how to contact them. In addition, your vCIO will oversee the onboarding/implementation process as well as any associated projects

• Dedicated team
• Succession planning
• Established methods of communication

After you’ve approved our agreement, we’ll schedule a call with your new Virtual Chief Information Officer – otherwise known as a vCIO. Your vCIO will summarize everything you’ve agreed to in addition to collecting information around designated points of contact, other technology vendors, and overview of their assigned ThrottleNet team and how to contact them. In addition, your vCIO will oversee the onboarding/implementation process as well as any associated projects

• Dedicated team
• Succession planning
• Established methods of communication

ThrottleNet was one of the first and continues to be one of the only organizations in the Saint Louis Metro area that provides IT Security Awareness Training for your entire team. The reason we provide this training is that we understand the weakest link in any network is the user. If we can educate them on how to safely surf the internet and how to identify phishing and social engineering attacks, your network stands less of a chance of being compromised due to user error. During this training, we also review frequently-asked questions and how to request support when you need it. Finally, this training is usually performed over a meal that we provide, negating that old saying “There’s no such thing as a free lunch” (or possibly breakfast in some cases).

• End user education resulting in reduced downtime

When we’ve established a “go live” date, we begin deploying agents to all endpoints for proactive monitoring, maintenance and management of your systems. These aren’t little men in black suits, but they’re close. These agents also allow us to gain access to your network whenever your users request support as well as to proactively address any alerts we might receive. We’re also going to deploy our antivirus/antispyware/antimalware solution to mitigate any virus or malware related risks. This solution is fully managed – in real time – by ThrottleNet to address the potential for zero day viruses – viruses that didn’t exist yesterday, but do today – since your protection is only as effective as what it knows.

• Proactive monitoring, maintenance and management of your network
• Unlimited support
• Dedicated vCIO and more