Your Business Depends on Trustworthy IT Services
Trust is one of the most important things to consider when you choose a managed service provider. Outsourced IT management can save you time and resources, but it’s important to find a partner that will prioritize your business needs over its own corporate profits. Select a trustworthy IT company that you can count on to keep its word so you can focus on running your business.
How to Choose a Trustworthy IT Company
Most people don’t get into business to focus on technology, but they still rely on it to keep everything else running smoothly. Managed network services and professional IT security combine to protect companies from data loss, hacking, and unplanned downtime. The question is, how do you select a reliable IT company when technology isn’t your specialty?
Business leaders can gauge the trustworthiness of managed IT companies by focusing on five key ranking factors.
1 – Reviews
The opinions of previous customers will tell you a lot about almost any company. Here at ThrottleNet, we’re obsessed with customer success. We use Customer Thermometer to measure satisfaction and are proud to report a happiness score of 98.4%. Compare managed service providers on Google, too, where we’re the most reviewed and highest rated outsourced IT company in St. Louis.
2 – Awards
Demand a long track record of work that gets recognition from the experts. When an IT service provider earns the respect of its peers, you have social proof that this company does things the right way. Look for awards and accolades from respected organizations that know what it takes to run a successful business in St. Louis.
The Channel Futures MSP 501 List is a good place to find the best IT companies. You might also look to St. Louis Small Business Monthly. After polling thousands of business professionals in the Greater St. Louis area, they name an IT management and security company the Best in IT. We’re honored to be in their top five for the last five years and look forward to many more.
3 – Certifications and Partnerships
- Microsoft Certified Partner
- Mac Certified to Work on Apple Devices
- Partnerships and Authorizations with Other Solution Providers:
4 – Clients
Choose a managed service provider with experience working for businesses like yours. A trustworthy IT company should be comfortable working with top companies in St. Louis across many different industries. Look a little closer at review sources and ask for references before
5 – Transparency
You shouldn’t need to spend a lot of time managing your managed IT company, but you should definitely be able to see the proof that they’re working. A trustworthy IT company will use month-to-month agreements instead of holding clients hostage with long contracts.
At ThrottleNet, our business model requires us to earn your business every month– we’ll even help you transition to your next vendor if you want to leave. We also practice “open book management” and profit sharing to create transparency internally. Our entire team is
ThrottleNet: Your Trustworthy IT Company in St. Louis
Here at ThrottleNet, we pride ourselves on providing the best customer service in the industry. Combine our commitment to the St. Louis community with state-of-the-art technology, and you’re dealing with a leading IT service provider. Contact us to learn why we’ll be the best St. Louis IT company for years to come.