Customer Experience

There’s just no way around it: most businesses can’t be successful without good IT practices. Unfortunately, it’s hard for many companies, teams, and leaders to keep up with their IT support because of the speed at which technology evolves. In recent years, more businesses in the St. Louis area have found a solution by outsourcing their managed IT support.

“Managed IT” can mean a lot of different things, and it really depends on what your company or team needs. Small business owners might outsource the management of their entire IT department. Alternatively, an in-house team, manager, or administrator may just need a little bit of help when they’re understaffed and overloaded. Managed IT services can cover all of the following and more:

• Backup Management and Data Protection
• Cloud Computing
• Cybersecurity
• Disaster Recover
• Managed Network
• Remote Access Management

There are many benefits of outsourcing IT, and it can revolutionize the way some companies operate. When a business or team improves its use of technology, it immediately becomes easier to crush the competition. Our clients in the St. Louis area normally talk about six key ways in which outsourcing IT creates a competitive advantage.

Hiring a skilled IT team is difficult because the best technologists can command high salaries. The payroll balloons when you need someone to manage the network, someone to enable remote access, and someone for cybersecurity. Managed IT gives you access to a whole team of experts who can meet your specific needs, and you don’t pay for skills you don’t use.

It takes a long time to identify and implement the best technology solutions. The right managed service provider will help you stay up to date without spending hours reading up on the latest and greatest. Quality IT companies leverage years of training and experience to find efficient solutions while reducing expenses.

Small companies are at a serious disadvantage against bigger companies that can afford faster, better technology. A managed network is one of the most efficient ways to increase speed and agility. You’re gaining access to the technology and expertise bigger companies have, but without paying for an entire in-house department.

Preserve business continuity, minimize disruptions, and recover from disasters more quickly by leveraging solutions like the following:

• Cloud Computing
• Data Backups
• Remote Access Capabilities

Outsourced IT management gives you more time to think about the big picture. There’s no need to pull someone from an important project next time trouble arises– just call your outsourced IT partner. When your team isn’t working on technology-related chores, they can focus on the core business of making customers satisfied.

Not only will you have more time to focus on your customers, you’ll also be able to provide them with better interactions. Employees and clients alike will appreciate the opportunity to use intuitive dashboards and smooth login portals. Simultaneously, improved internal systems make it easier to call up accurate information whenever you need it.

The decisions you make today will impact your ability to compete and win in the future. Our team provides IT services to help companies near St. Louis do exactly that. Get your IT situation in line now and be poised for victory no matter what the future throws your way. Be ready for anything with ThrottleNet.

Step 1 is a complimentary network assessment and consultation. Contact us today to get started.

COVID lockdowns have changed the way businesses operate, creating an increased need for IT reliability. With so many companies in St. Louis operating remotely, it’s important to have reliable computer service that can hold everything together. This current situation makes us even more proud to be recognized as a top IT service provider in the area. Readers of St. Louis Small Business Monthly voted for our team at ThrottleNet for two awards already this year:

• Best Cyber Security Firms in February of 2020
• Best in Reliability in April 2020

The second of these two awards is especially important to us because reliability is integral to what we do here at ThrottleNet. Even as businesses were grappling with the initial wave of shutdowns due to COVID-19, they trusted us to provide reliable IT services and security. Our work to facilitate continuous operations is intended to help businesses be more reliable for their customers and employees. We understand that IT is a means to an end for most companies, and our goal is to do our job well so you can focus on the bigger picture.

When it comes to technology like software, hardware, or your network, reliability is considered to be one of the most important attributes for businesses to consider. As a managed IT support company, our mission is to identify, implement, and maintain the most dependable software solutions for our clients.

That means your software runs right when you need it to, whether you’re on-site, in the field, or on the go. When you or your employees need some help in a crucial moment, friendly and knowledgeable support is available. More efficient business operations help reduce costs and free up resources you can use to run your business, not your IT network. On top of everything else, your customers can rest assured that you’ll be able to keep their data safe and private while meeting all of their needs.

Chances are, you’re not an owner, manager, or administrator at an IT company, which means your attention is required elsewhere. Business leaders often look at technology as an obstacle or a distraction, a necessary evil they need to get their job done. Outsourcing IT can help take work off your plate while giving you access to the most advanced, dependable solutions. When you have a team of experts working to keep your business operational and secure around the clock, you can stay focused on what matters most: taking good care of your customers.

If trouble ever does arise, the company in charge of your managed IT support can help with disaster recovery. Cloud computing and data backups will allow you to restore access and minimize disruptions. You’ll have resources like a team of experts and cutting-edge technology to get your business back on track as quickly and securely as possible. Best of all, you won’t have to spend your own time or pull employees off of important projects.

Looking for a solution that helps you stay reliable anytime, anywhere you can get an internet connection? Check out EverFuel, the new remote desktop solution powered by ThrottleNet! Secure remote access allows your employees to access their work computer no matter where they are. Learn more about how EverFuel safeguards reliable computer service for only $9.95 per month– no long-term commitment required.