When searching for IT support reviews, one name consistently rises to the top across the Midwest — ThrottleNet. Businesses of every size rely on IT support reviews to make smart decisions about who handles their technology, and ThrottleNet’s track record speaks for itself. With nearly two decades of experience, a team of certified specialists, and an average response time of under 90 seconds, ThrottleNet has built a reputation that clients are proud to endorse.
Whether you’re a small business owner, a healthcare provider, or a growing enterprise, you need an IT partner that shows up when it matters most. ThrottleNet doesn’t just set you up and walk away — the team supports you throughout your entire journey, proactively managing your network, securing your data, and fixing issues before they become costly disruptions.
What Makes ThrottleNet’s IT Support Stand Out
Your IT support service should be properly staffed with trained professionals capable of handling any issue — from a simple password reset to a full network outage. ThrottleNet addresses major problems first, then resolves lower-priority issues without letting anything fall through the cracks. The result? A seamless experience that keeps your business running at full speed.
According to the NIST Cybersecurity Framework, organizations that adopt proactive, managed approaches to IT security are significantly better protected against modern threats. ThrottleNet’s model aligns directly with this philosophy — preventing problems rather than simply reacting to them. Similarly, CISA’s guidance on cybersecurity best practices emphasizes the importance of having a trusted IT partner that monitors your systems continuously. ThrottleNet delivers exactly that.
Real IT Support Reviews From Real Clients
The best IT support reviews don’t come from marketing copy — they come from the businesses that live and breathe these services every day. Here’s what ThrottleNet clients across the Midwest have to say:
Prompt Response, Friendly Team
“We LOVE ThrottleNet! We called with a computer problem and your team immediately resolved the issues, were prompt and very friendly. We have never had this type of experience with any other computer company we have worked with in the past. We are relieved that another vet recommended ThrottleNet to the Bridgeton Animal Hospital. You guys are the best!”
— Dr. Kay Tung, Veterinarian at Bridgeton Animal Hospital
Mission-Critical Infrastructure Support
“ThrottleNet makes IT completely hassle free. Their proactive approach to network efficiency and security is integral to our achievement in the B2B marketplace. Delivering leading-edge online storefronts for enterprise-level businesses is at the heart of our print and marketing solutions. Therefore, a stable network and reliable connectivity is vital to the success of our business. Their cloud mail and backup solution has mitigated any risk of data loss and ensured we’ll always have access to our clients’ digital assets and files. Ultimately, ThrottleNet’s quick response and expertise has been crucial in supporting our infrastructure at RBO PrintLogistix.”
— Jim Riley, CEO & President of RBO PrintLogistix
No More IT Jargon
“One of the best things about working with ThrottleNet is how clearly they communicate. They don’t speak in IT jargon — they explain things in a way I understand, so I can make better decisions for our business.”
— Kenny Haegele, Controller, Pasta House
Faster Networks, Less Downtime
“Thanks to the knowledgeable support team at ThrottleNet, our network is running faster and more efficient than ever before. I can trust them to resolve technical issues that might otherwise get in the way of running my business.”
— Dr. Richard Goldberg, St. Louis Orthodontic Group
Dramatic Performance Improvements
“I wanted to reiterate how happy we here at Condominium Property Management are with ThrottleNet. Several employees have seen immediate and dramatic improvements in their computers’ boot times. Instead of waiting 20 to 30 minutes to boot, our computers now boot up in about one minute. They also set up a web backup for us, which is something we’ve discussed for a long time, but never implemented. We look forward to a long relationship with ThrottleNet.”
— Jane Oliver, President of Condominium Property Management
IT That Acts Like a Full-Time Staff Member
“Ultimately ThrottleNet plays the role of another member of our staff. So, instead of having to find somebody who can fill a position that we probably couldn’t afford and somebody who would be able to stay on the cutting edge of technology at all times no matter what’s going on, we were able to hire an entire company to play that role with a vCIO being the conduit for that.”
— Brian Gardner, Executive Director, White Flag Church
Easy Access, Instant Resolutions
“We recently switched to ThrottleNet from another company, and the difference has been INCREDIBLE. This company makes addressing issues quick and extremely easy. If there is an issue with my computer, all I have to do is click an icon on my desktop and I’m immediately placed in a chat with a member of the company. They address the issue right then and there until resolved, and the resolution process is fast. I’m able to immediately go back to my day, which is key in a fast-paced business. If anyone is looking for IT services, I strongly recommend this company.”
— Miranda Reynolds, Senior Paralegal, Avery Law
Ransomware Protection That Proved Its Worth
“ThrottleNet has been awesome. We took a break from our maintenance plan with them back in 2021 thinking we could handle things ourselves. Big mistake! We got hit with a ransomware attack. Suffice it to say…we will never try to go on our own again. Worth every penny!!!”
— Tina McGuire, General Manager, Mastor
IT Support Reviews You Can Trust — Backed by Years of Experience
What do the best IT support reviews have in common? They come from businesses that experienced real, measurable results. ThrottleNet has been serving the St. Louis and Kansas City areas for nearly two decades, building trust one resolved ticket at a time. With a 93% same-day resolution rate and under 90-second average response time, the numbers back up what clients say.
The Federal Communications Commission (FCC) Small Business Cyber Planner recommends that small businesses partner with managed IT service providers to stay protected against evolving threats. ThrottleNet’s proactive cybersecurity model — including ransomware protection, network monitoring, and cloud backup — is designed exactly with these recommendations in mind.
Whether you need a full IT department, co-managed support to augment your internal team, or strategic guidance from a vCIO, ThrottleNet tailors a solution to your specific goals and budget.
Start Your ThrottleNet IT Experience
If you’re tired of slow response times, confusing tech jargon, and IT companies that disappear after the sale, it’s time to experience the difference. The IT support reviews above tell the real story — ThrottleNet is fast, knowledgeable, friendly, and genuinely invested in your success.
Give us a call today to set up a free consultation and see firsthand why so many Midwest businesses trust ThrottleNet as their IT partner of choice. Contact us today to learn more.
