WE SUPPORT ST. LOUIS IT EVERYTHING

ThrottleNet provides award winning outsourced IT support, managed IT services, & cybersecurity for hundreds of St. Louis area businesses.

Our under 2-minute response time for IT support leads the industry. We proudly protect St. Louis businesses from cyberthreats & provide specialized expertise in applications, systems, & security compliance.

2 Minute IT Support St. Louis Response

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IT SUPPORT & VALUE ADDED SERVICES

“Greg Evert was able to fix the problem and had me back up and running in less than 5 min. Much appreciated in these trying times.”

-Bill, President, Sales Engineer, Co-Owner

CLIENT APPROVED

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98.3%

Total Happiness Score

98.3%

Average Last 12 Months

Average Response 1 Min 57 seconds

22,918

Completed Surveys

WHAT SHOULD I CONSIDER WHEN CREATING A BUSINESS CONTINUITY AND DISASTER RECOVERY PLAN?

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Risk Analysis

Phase one is to begin performing a risk analysis within your organization, identifying any issues that could disrupt your St. Louis business in addition to weighing the likelihood of the identified issue becoming a reality. As this relates to IT, you should look at the following areas to ensure you have a plan in the event you’re impacted by a natural disaster or equipment failure.

Users

Are your users able to work remote in the event of a pandemic that requires they work from home or a natural disaster that destroys their current workplace?

Communications

How will you and your users communicate. Questions you might want to ask yourself include, but are not limited to:

Is our phone system hosted or premise based. Does it allow my users to take their handsets home or is there a softphone feature meaning you can make and receive calls via an app on your phone or desktop?

Is our mail hosted and accessible from anywhere with an internet connection?

Do we have any internal communication and collaboration tools such as Teams by Office 365?

Accessibility

How will we access our data? Are we providing secure, remote access to local, premise-based server or are our servers cloud based allowing us to access our information anytime and from anywhere with an internet connection?

Backups

What sort of backup solution are we using? Does it include versioning in the event of a ransomware attack? Is it image-based or file and folder only? If the local backup is compromised or destroyed, do we have access to our data in a secure cloud environment?

Security

Do we have the proper security controls in place to protect against outside intrusion or phishing attacks? Is our remote access solution secure and do we have enough licenses?

Training

Do our St. Louis employees know what to do in the event of a disaster or do we need to provide training?

IT Method

Is your current IT management provider giving recommendations on solutions that help us reduce our risk in the event of a disaster or unexpected hardware failure? Do they have the proper staffing levels to address all their client needs should a regional disaster occur?

Caution sign

Risk Analysis

Phase one is to begin performing a risk analysis within your organization, identifying any issues that could disrupt your St. Louis business in addition to weighing the likelihood of the identified issue becoming a reality. As this relates to IT, you should look at the following areas to ensure you have a plan in the event you’re impacted by a natural disaster or equipment failure.

Users

Are your users able to work remote in the event of a pandemic that requires they work from home or a natural disaster that destroys their current workplace?

Communications

How will you and your users communicate. Questions you might want to ask yourself include, but are not limited to:

Is our phone system hosted or premise based. Does it allow my users to take their handsets home or is there a softphone feature meaning you can make and receive calls via an app on your phone or desktop?

Is our mail hosted and accessible from anywhere with an internet connection?

Do we have any internal communication and collaboration tools such as Teams by Office 365?

Accessibility

How will we access our data? Are we providing secure, remote access to local, premise-based server or are our servers cloud based allowing us to access our information anytime and from anywhere with an internet connection?

Backups

What sort of backup solution are we using? Does it include versioning in the event of a ransomware attack? Is it image-based or file and folder only? If the local backup is compromised or destroyed, do we have access to our data in a secure cloud environment?

Security

Do we have the proper security controls in place to protect against outside intrusion or phishing attacks? Is our remote access solution secure and do we have enough licenses?

Training

Do our St. Louis employees know what to do in the event of a disaster or do we need to provide training?

IT Method

Is your current IT management provider giving recommendations on solutions that help us reduce our risk in the event of a disaster or unexpected hardware failure? Do they have the proper staffing levels to address all their client needs should a regional disaster occur?

Caution sign

Risk Analysis

Phase one is to begin performing a risk analysis within your organization, identifying any issues that could disrupt your St. Louis business in addition to weighing the likelihood of the identified issue becoming a reality. As this relates to IT, you should look at the following areas to ensure you have a plan in the event you’re impacted by a natural disaster or equipment failure.

Users

Are your users able to work remote in the event of a pandemic that requires they work from home or a natural disaster that destroys their current workplace?

Communications

How will you and your users communicate. Questions you might want to ask yourself include, but are not limited to:

Is our phone system hosted or premise based. Does it allow my users to take their handsets home or is there a softphone feature meaning you can make and receive calls via an app on your phone or desktop?

Is our mail hosted and accessible from anywhere with an internet connection?

Do we have any internal communication and collaboration tools such as Teams by Office 365?

Accessibility

How will we access our data? Are we providing secure, remote access to local, premise-based server or are our servers cloud based allowing us to access our information anytime and from anywhere with an internet connection?

Backups

What sort of backup solution are we using? Does it include versioning in the event of a ransomware attack? Is it image-based or file and folder only? If the local backup is compromised or destroyed, do we have access to our data in a secure cloud environment?

Security

Do we have the proper security controls in place to protect against outside intrusion or phishing attacks? Is our remote access solution secure and do we have enough licenses?

Training

Do our St. Louis employees know what to do in the event of a disaster or do we need to provide training?

IT Method

Is your current IT management provider giving recommendations on solutions that help us reduce our risk in the event of a disaster or unexpected hardware failure? Do they have the proper staffing levels to address all their client needs should a regional disaster occur?

WHY ARE THROTTLENET’S MANAGED NETWORK SERVICES BETTER?

Let us show you what makes us unique

As a business owner in St. Louis, you shouldn’t have to worry about IT solutions. That’s why ThrottleNet takes a unique approach to manage your networks so that you don’t have to.

Throttlenet Tech Insights

St. Louis IT Support ThrottleNet

Practical IT Support Benefits of a 4 Tiered Help Desk

In the ever-evolving landscape of information technology, businesses face the challenge of maintaining a robust and responsive IT support system. Outsourcing IT support to a multi-tiered help desk offers a structured and efficient approach to managing IT issues, ensuring that businesses can focus on their core activities while benefiting from

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Clean Active Directory

Top 5 Reasons for a Clean Active Directory

In the world of network administration, Active Directory (AD) serves as the cornerstone for managing an organization’s IT resources, including users, computers, and services. Keeping AD clean and organized is crucial for maintaining the efficiency, security, and manageability of a local domain. This article explores the importance of maintaining a

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6 Essential Elements of an IT Incident Response Plan

In today’s digital landscape, where cyber threats loom large, having an IT incident response plan (IRP) is not just a best practice—it’s a necessity for organizational resilience. An IRP enables businesses to react swiftly and effectively to cyber incidents, minimizing damage and reducing recovery time and costs. This article explores

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Email Encryption

The Essential Guide to Email Encryption for IT Security

In the digital era, email remains a cornerstone of communication, especially in professional and financial contexts. However, its widespread use also makes it a prime target for cybercriminals. Email encryption is a critical tool in protecting sensitive information from unauthorized access, particularly when transmitting Personally Identifiable Information (PII) or financial

Read More »
Contact ThrottleNet

Let's Get Started

To learn more about Managed Cloud solutions or how we can assist in creating a true business continuity and disaster recovery plan.

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