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Crew Chief

Crew Chief: Your Virtual CIO for IT Service Management

Stop chasing your technology and regain focus on your business goals through effective IT service management. Crew Chief, your ThrottleNet virtual CIO, will understand your vision and provide you with a strategic plan to gain a technical advantage on your computer network management.

Virtual CIO

ThrottleNet's Crew Chief Is Your Full Service IT Consultant and Your Chief Information Officer.

Your Crew Chief will provide you with the opportunity to operate more strategically, grow your business and reduce expenses through a business-aligned IT road map. A Crew Chief is a true full service IT consultant, dedicated to efficiently operating your business for success.

Crew Chief For IT Service Management

Many small companies do not have the financial resources to support a full-time CIO. They may rely on an outside source for computer network management or technical support but often fail to build a solid technology plan in line with their business goals. For these companies, a full service IT consultant can help them prepare and plan for the future of their IT department more effectively. This is where Crew Chief comes in. 

Your Crew Chief's objective is to assess the technological needs of your company for the future and create a plan in line with business goals whether it is for six months or six years down the road.

Smaller businesses may find their business growth stunted due to a lack of technological foresight. They may fall behind competitors who are quicker to adapt to more efficient systems and devices. Their network can even grow obsolete. All of these things can be avoided through strategic, forward-thinking IT service management.

  • Technology Summary
  • Reporting
  • Budgeting
  • Implement Best Practices
  • Impact

As your virtual CIO, Crew Chief will be involved with your management team to help drive business growth with the following:

  • Technology assessments
  • Strategic planning
  • Security & data integrity
  • Capital planning & investment
  • Technology process improvement
  • Sound infrastructure

A report with findings and recommendations from your Crew Chief will be created and presented quarterly. It will break these recommendations down into phases with approximate costs so you can add them to your budget for execution in the future. Approaching IT service management with these future-focused initiatives helps your business avoid costly IT expenses down the road.

Crew Chief will help you with the purchasing of new equipment and software, staffing, networking, mobile networks and other important technology related tasks. As a virtual CIO, Crew Chief can help you with relatively simple to more complex decisions. For example, they will help determine if the business needs to upgrade its software. They will ascertain if your business needs an instant messaging platform or wishes to incorporate video conferencing.

Your virtual CIO will work with you to implement best practices, but may also work with your business on transitioning to an off-site hosted environment and leveraging the latest technological services such as cloud computing.

Even if your company outsources IT service management for general computer maintenance or technical support, not having a dedicated CIO for your business can slow growth, increase risk factors and potentially reduce profits. Crew Chief comes in as your virtual CIO to eliminate these risk factors when you can’t afford a full-time Chief Information Officer.

LMC Industries: Excellent Managed Network for Manageable Cost
"ThrottleNet brought a team approach to LMC's I.T. support by combining a fully staffed Support Center with Field Engineers to address our technical issues at a manageable cost. After seven years of working with ThrottleNet, we can say that we have found a vendor that we can trust. We would gladly recommend ThrottleNet's Managed Network solution to other companies in St. Louis."
- Keith Sullentrop, CFO of LMC Industries
Huey Enterprises: Consistent, Steady and Knowledgeable Staff
"We enjoy the willingness ThrottleNet offers to take on problems with a positive, can-do attitude. We also appreciate ThrottleNet's policy of bringing IT weaknesses to its clients’ attention and proposing solutions. They are consistent, steady and knowledgeable in all aspects of the IT field. ThrottleNet is quick to respond when we have computer problems, and they help in determining the best course of action to address IT needs as we continue to grow."
- Art Huey, CEO
Brown and Crouppen: Helping Us Better Serve Our Clients
"We contracted with ThrottleNet to build from scratch a database that would track all of our client prospects and guide our intake team to convert these prospects into clients. To say that this new database transformed our business would be an understatement. Not only did we convert more leads into clients but the advance tracking system allowed us to spend our marketing money far more effectively. ThrottleNet more than paid for themselves. I also appreciated that ThrottleNet took the time to understand our business and our processes. This was essential for a smooth transition with no interruption of our business. I would highly recommend ThrottleNet to anyone who wants to utilize really smart people to improve their business."
- Edward Herman, Senior Executive Officer
Helicopters Inc.: Superior Programming and Hardware Support
"We have used ThrottleNet to design customized software for our company and to support all of our networking hardware. They do an outstanding job on both side of the house. Their programmers are expert at designing industry specific software that offers us a great return on our investment. With their help, we have been able to streamline many of our complex operations allowing us to hold our expenses to a minimum. ThrottleNet does an excellent job of supporting our network as well. Their hardware and support techs are quick to respond to any immediate need, and they do an excellent job of keeping our systems clean and up to date without any unnecessary sales pressure. Every ThrottleNet employee we have worked with is both technically savvy and professional in appearance and attitude. I highly recommend these folks for your growing business needs.?"
- Jeff Lieber, General Manager
Jones Elder Law: Personalized Training from Responsive Staff
"We reached out to ThrottleNet last year to update our Web site, and they have been great! In addition to a quick turn-around time with the site updates, ThrottleNet has also provided personalized training that allows us to maintain our own blog on the site. This one-on-one training reduces the costs associated with outsourcing our blog updates and allows us to update whenever we like. We would recommend ThrottleNet to anyone looking for a professional and responsive team of Web Developers!"
- Rosalind Robertson, Partner
Lanter Delivery Systems: Saved Us Thousands on Maintenance
"ThrottleNet was recommended to me by a friend who manages IT for a major law firm in St. Louis. When I engaged them, I immediately felt comfortable that they could get the job done. The difference in their methodology was immediately visible. Their team quickly got up to speed, and they placed highly qualified engineers and project managers on the job. Not only did ThrottleNet fix problems with the other companies work, but they finished the job on time and actually enhanced the final product through best practices and alternative engineering. They were able to improve and in some cases, completely redesign our scanning and manifesting programs. They implemented a brand new full scale EDI software package. ThrottleNet has saved us $20,000 per year on database maintenance and increased productivity by $30,000 per year, all with minimal impact to our daily operations."
- Ric Lollar, Information Systems Manager
Wies Drywall & Construction: Took the Time to Learn Our System
"Our service before ThrottleNet was a nightmare. Now we have a company that is committed to the client and their system. When ThrottleNet first came onboard, they went over our entire computer system to understand us better. Now ThrottleNet knows our system and can correct any problems that occur in a timely manner. I would recommend ThrottleNet to anyone who has a computer system that they want to run efficiently and more effectively."
- Ron Hobbs
Plancorp: Provided the Tech Tools to Help Us Serve Our Clients
"Over the past 10 years, Plancorp has experienced significant growth. We have transformed from a small practice in one location with fewer than 10 employees to now having 25 employees in three locations in different states. Immediate access to data, regardless of the location, is essential as is the integrity of that data. ThrottleNet has been an important partner in our incorporation of the latest technologic tools we need to optimally serve our clients. Additionally, Managed Network has given our organization better control over the costs of maintaining our network. Technically, the remote functions have identified, and usually dealt with, potential problems before they interfered with our work."
- Dr. Robert Tucker, Vice President
Abeles & Hoffman: Identified Our Needs and Resolved Our Issues
"Within the past year, we have gone to a paperless environment. The challenges have been in upgrading our hardware and related software. ThrottleNet has been instrumental in assisting us in identifying our needs and resolving technical issues. Managed Network has worked well for us, and the team assigned to our firm has been very responsive to our needs. Obviously, during the months leading up to April 15, we are in a very time critical mode. ThrottleNet recognizes this aspect of our business and plans for our future needs to avoid downtime, as well as responding to any crisis that may arise."
- Toni Poole, Office Manager
Condominium Property Mngmt: Noticed Immediate Improvements
"I wanted to reiterate how happy we here at Condominium Property Management are with Andy Schmuck, one of your field technicians. He is knowledgeable and efficient (and doesn’t make us feel like the idiots we probably are). Several employees have seen immediate and dramatic improvements in their computers’ boot times. Instead of waiting 20 to 30 minutes to boot, our computer now boot up in about one minute. He’s also set up a Web backup for us, which is something we’ve discussed for a long time, but never implemented. We look forward to a long relationship with ThrottleNet."
- Jane Oliver, President
Shalom House: Offered Personalized Training for Our Needs
"ThrottleNet understands our needs, often better than we (as non-technical people) can easily articulate. Recognizing that our organization operates with a small staff, Marc Arbesman came on-site to provide hands-on training which allowed us to gain the technical skills needed to create and edit our new site. Our training was very personalized and easy to follow. ThrottleNet enabled Shalom House to upgrade its website communications to a modern look and feel with easy navigation - which is a huge gift for a nonprofit organization on a lean budget! For anyone who is searching for a technology company who will not only produce results you want, but support you on a very personalized basis – ThrottleNet is for you!"
- Marcy Bursac, Development Director
Municipal Equipment: Excellent Project Management Team
"In need of a new Web site, we chose ThrottleNet to create and host the site for us. We are glad we did! The project management is excellent as they kept us informed and involved from the start of the project to the end. ThrottleNet’s project managers listened to us about the site we invisioned, made suggestions on how to get there and put them into action. Their responsiveness and professionalism can't be beat!"
- Bobby Lyerla
Dielmann Sotheby's International Realty: Streamlined our Network
"We were looking to streamline our network processes when we came across ThrottleNet Inc. in early 2011. They were able to setup a network with a domain, as well as implement a plan that allowed for network support of individual agents' laptops and PCs. We now have remote access to our network with wireless access at our office and the ability to work from anywhere. ThrottleNet explained the process every step of the way in a kind and expert manner, and we would recommend them to any business out there looking for remote network support."
- Andy Dielmann, Owner