Manufacturing IT Support You Can Trust

Manufacturing doesn’t pause when the clock hits 5 p.m.—and neither do we. ThrottleNet’s dedicated IT support desk is staffed day and night with technicians who understand the unique demands of production environments. Whether it’s an ERP login failure, machine monitoring software slowing down, or warehouse Wi-Fi connectivity issues, our team responds quickly, often diagnosing and resolving issues within minutes. We provide both remote troubleshooting and on-site assistance, ensuring minimal disruption to your production schedule.

Keep your factory running at full capacity with continuous remote monitoring included in our fully managed IT support for manufacturing. By leveraging smart alerts, predictive diagnostics, and a structured escalation process, we proactively detect and address potential problems before they bring your operations to a halt. This proactive approach reduces costly downtime, protects efficiency, and gives your leadership confidence that every system is under constant supervision.

Our managed IT platform continuously evaluates the health of your production networks, identifies vulnerabilities, and detects anomalies in real time. With in-depth performance reports and a dedicated team fine-tuning your IT environment, your manufacturing systems aren’t just being monitored—they’re being optimized for greater reliability, stronger cybersecurity, and smoother compliance with industry standards.

Manufacturers are increasingly targeted by cybercriminals seeking to disrupt production, steal intellectual property, or exploit supply chain vulnerabilities. Protect your operations from ransomware, phishing attacks, and data theft with our managed IT security services tailored to the manufacturing sector. We deploy enterprise-level defenses specifically designed for industrial environments:

• 24/7 threat detection: Continuous monitoring across networks, SCADA systems, and IoT devices to identify anomalies before they interrupt production.
• Next-gen antivirus & endpoint protection: Advanced defenses powered by behavioral analytics and automatic remediation to stop malware before it spreads.
• Network segmentation: Isolates production systems from office networks and guest Wi-Fi, preventing lateral attacks across your plant floor.
• Employee security training: Ongoing phishing simulations and awareness sessions equip staff to recognize and block threats before they cause downtime.
• Rapid incident response: If a breach occurs, our specialists act immediately—isolating affected systems, analyzing forensic data, and restoring operations quickly to minimize disruption and protect customer trust.

Even a short disruption on the production line can result in missed deadlines, lost revenue, and reputational damage. ThrottleNet ensures your critical manufacturing systems—such as ERP platforms, CAD applications, and shop floor automation tools—are always backed up, protected, and ready for rapid recovery. Our proactive continuity planning keeps your operations running smoothly, no matter what challenges arise.

• Automated backups: Regular, scheduled backups of production data, ERP records, and design files ensure nothing critical is lost.
• Backup integrity testing: Continuous verification that backups are usable and recovery-ready, minimizing risk during emergencies.
• Multi-site redundancy: Copies of your data stored in secure cloud or hybrid environments provide extra layers of protection.
• Custom recovery plans: Predefined responses to address downtime from cyberattacks, equipment failure, or natural disasters.
• Simulation drills: Routine disaster recovery testing gives your team confidence in seamless recovery when it’s needed most.

With ThrottleNet’s disaster recovery strategies, your manufacturing business remains resilient even during unexpected outages. From accidental file deletions to major system failures, we test and refine recovery plans so that when disruption strikes, your operations can return to full productivity quickly and with minimal loss. Our structured documentation ensures your leadership team knows exactly what to expect and how to respond.

For manufacturers and engineering firms, protecting intellectual property and maintaining compliance isn’t optional—it’s mission critical. ThrottleNet delivers IT solutions designed to safeguard sensitive design data, production information, and supply chain records while ensuring adherence to strict standards such as ITAR, NIST, CMMC, and engineering-focused frameworks like ISO 9001 and DFARS. Our layered security services include endpoint protection, firewall management, email filtering, and continuous monitoring—giving your teams confidence that every system is protected and every compliance box is checked.

• Data encryption: Secure all files both in storage and in transit, protecting CAD drawings, ERP data, and engineering models from theft or tampering.
• Role-based access with MFA: Restrict system and file access so only authorized engineers and operators can reach sensitive information.
• Audit-ready documentation: Detailed logs and compliance reports support ITAR, NIST, ISO 9001, DFARS, and CMMC audit requirements.
• Continuous monitoring: Real-time oversight identifies anomalies or violations before they disrupt production or design workflows.
• Regular security reviews: Proactive audits and vulnerability testing keep your IT aligned with evolving manufacturing and engineering standards.

We understand that compliance doesn’t just protect your data—it protects your contracts, your supply chain relationships, and your ability to compete in regulated industries. By maintaining strict access controls and audit-ready logs, ThrottleNet helps both manufacturers and engineering firms reduce risk, pass audits, and build confidence with partners and customers alike.

ThrottleNet’s TN TechHub portal gives your leadership team unmatched transparency into your entire IT environment. From ERP systems and design software to shop floor devices and back-office infrastructure, all critical performance data is consolidated into one secure, easy-to-navigate platform. No more juggling multiple dashboards or waiting on status updates—you can see everything in real time, all in one place.

With live ticket tracking, your team always knows where requests stand, who is working on them, and when they will be resolved. This eliminates back-and-forth emails and reduces uncertainty, allowing staff to stay focused on operations. TechHub ensures your IT support is not only effective but also visible and accountable.

• Performance dashboards: Monitor uptime, server health, backups, and network stability at a glance.
• Real-time alerts: Spot issues immediately and prevent small problems from disrupting production schedules.
• Knowledgebase access: On-demand guides, FAQs, and training resources empower staff to solve common IT issues quickly.
• User feedback tools: Gather input from employees on IT performance and satisfaction to drive continuous improvement.

With TN TechHub, IT isn’t a black box—it’s a command center. You gain the clarity and control needed to keep operations secure, efficient, and aligned with business goals.

Your servers and core infrastructure are the backbone of production, logistics, and design systems. ThrottleNet provides full-service server support—whether on-site, in the cloud, or in hybrid environments—to ensure uptime, security, and efficiency. Our proactive monitoring and maintenance strategies keep operations stable and prevent costly downtime across your business.

• Routine software updates and patches: Keep production servers and applications optimized and protected from vulnerabilities.
• Continuous monitoring: Track storage capacity, performance metrics, and system health 24/7 to avoid unexpected slowdowns or outages.
• Enhanced security hardening: Safeguard sensitive designs, production data, and financial records against unauthorized access.
• Flexible hybrid support: Seamless management of on-site, cloud, or hybrid infrastructure tailored to your operational model.
• Proactive fixes: Resolve potential IT issues before they impact production schedules or employee productivity.

Our proactive server infrastructure support ensures your systems remain reliable and secure, allowing your team to focus on production goals instead of IT interruptions. With advanced monitoring and preventive maintenance, you gain confidence that critical systems will always be available when you need them most.

Technology decisions in manufacturing and industrial operations have a direct impact on productivity, costs, and compliance. ThrottleNet’s Virtual CIO (vCIO) services go beyond IT management, offering long-term strategic leadership that aligns technology with your organization’s business goals. Acting as an extension of your leadership team, your dedicated vCIO provides expert guidance on budgeting, compliance, project planning, cybersecurity policy, and vendor relationships.

Through structured quarterly business reviews and forward-looking technology planning, your vCIO develops a clear roadmap for digital transformation, risk management, and sustainable growth. Instead of relying on generic recommendations, ThrottleNet’s vCIOs actively assess your IT environment and create customized strategies to strengthen operations—whether you’re scaling production capacity, adopting cloud-based design tools, or preparing for regulatory audits.

• IT budget forecasting and planning: Ensure technology investments support production growth and efficiency.
• Quarterly technology reviews: Evaluate performance, compliance, and system resilience regularly.
• Strategic roadmaps: Plan for ERP upgrades, cloud migrations, and automation initiatives that modernize operations.
• Vendor oversight: Gain confidence that hardware, software, and cloud providers align with your business needs.
• Risk and governance insights: Build a framework that secures intellectual property and ensures compliance with industry regulations.

Our vCIO services provide the leadership you need to align IT with your long-term strategy. With tailored planning, risk management, and expert guidance, you can turn technology into a driver of efficiency and growth rather than just a cost center.

IT support is only valuable when your workforce can use technology to its fullest potential. ThrottleNet helps manufacturing, engineering, and construction organizations improve productivity, safeguard sensitive data, and streamline daily operations with comprehensive IT support designed for industrial environments.

We simplify onboarding and offboarding by managing user accounts, device access, and application licenses through a proven 30-day integration process. From system documentation to permissions management, we ensure new employees are ready to work from day one while protecting your business from risks tied to departing staff.

• Infrastructure upgrades: Support for hardware refreshes, major software rollouts, and automation initiatives that optimize workflows.
• Secure collaboration: Cloud-based file sharing, project management, and communication tools designed to keep teams aligned and compliant.
• Process automation: Assistance with AI-driven and ERP-integrated solutions to reduce repetitive tasks and boost operational efficiency.
• Scalable support: Expertise in managing IT environments that grow with expanding production facilities and multi-location operations.

Whether your business is adopting new technologies, migrating to cloud platforms, or automating routine tasks, our experts ensure every transition is smooth, secure, and scalable. With ThrottleNet’s proactive approach, your industrial teams gain the tools and support they need to work efficiently and confidently.

Manufacturers, construction firms, and engineering companies depend on constant access to critical applications, design files, and production data. ThrottleNet delivers secure cloud hosting, hybrid cloud environments, and virtual desktops that provide your teams with uninterrupted access to the tools they need—whether they’re working on the shop floor, in the field, or across multiple sites. Our cloud strategies are built to support industrial operations while maintaining strong security and compliance standards.

Our industrial cloud services include:

• Virtual desktop infrastructure (VDI): Secure and consistent access to design systems, ERP platforms, and production tools from any device.
• Encrypted cloud hosting: Flexible private, public, and hybrid hosting options designed to protect sensitive intellectual property and operational data.
• Remote endpoint monitoring: Ongoing security and performance management for devices across factories, offices, and job sites.

With continuous oversight, proactive monitoring, and layered access controls, we keep your data safe, compliant, and always available. Whether you’re modernizing outdated infrastructure or scaling to meet new production demands, ThrottleNet ensures your cloud environment grows with your business.

• Always available: Call, email, or use our support portal anytime—your team gets immediate help when they need it most.
• No hidden fees: Every support request is included in your managed services plan, with transparent, predictable monthly pricing.
• Fast resolutions: From quick password resets to escalated troubleshooting, our team responds with AI-assisted diagnostics and real-time ticket tracking.
• Industry-specific expertise: Our technicians understand the unique applications, equipment, and workflows of industrial environments.

With unlimited help desk support, you eliminate unexpected IT costs and ensure even small issues don’t become big problems. ThrottleNet keeps your workforce productive, your systems reliable, and your operations moving forward—without the fear of surprise invoices.

In highly regulated industries like manufacturing, construction, and engineering, compliance isn’t optional—it’s critical. ThrottleNet helps your organization stay aligned with CISA standards as well as industry frameworks such as OSHA, NIST, and CMMC. These protections ensure your intellectual property, engineering designs, and client data remain secure. Our IT support services are designed to minimize risks of data breaches, unauthorized access, and failed compliance audits while helping you stay competitive in a global market.

• Comprehensive risk assessments: Identify vulnerabilities in your IT infrastructure, industrial control systems (ICS), and user practices.
• Policy development: Custom templates for secure data handling, password enforcement, retention policies, and user access protocols.
• Encryption & MFA enforcement: Safeguard proprietary manufacturing data and engineering designs across all devices and platforms.
• Secure communication tools: Enable safe collaboration between on-site workers, engineers, and remote project managers.
• Audit-ready documentation: Maintain compliance reports, system logs, and governance records to prepare for audits with confidence.

ThrottleNet ensures your manufacturing or engineering firm is not only secure but also fully audit-ready. By proactively aligning IT policies with CISA and industry regulations, we help you reduce liability, win more contracts, and build trust with partners who depend on your ability to safeguard sensitive information.