When you Google “IT support companies near me” in St. Louis, you’ll see plenty of choices — and that’s a good thing. Some providers focus on responsive support. Others specialize in cybersecurity.
But very few deliver both — along with proactive strategy, local accountability, and proven protection.
That’s where ThrottleNet stands apart. We’re not just another IT vendor. We’re your full-service partner for IT support, security, and strategy — all under one roof.
Our team delivers results that speak for themselves:
✅ 2-minute average response time
✅ 93% same-day ticket resolution
✅ 730+ verified 5-star Google reviews
✅ 0 clients have ever paid a ransomware demand
✅ We have a well rounded approach and have been awarded the top awards in St. Louis for both IT support and Cybersecurity through St. Louis Small Business Monthly.
With 24/7 threat monitoring, a live Security Operations Center, and cutting-edge AI-driven detection, we often stop attacks before you even know they’ve begun. It’s why ThrottleNet has been named Best in IT Support for over a decade and recently earned Best in Cybersecurity honors across the St. Louis region.
Still, we encourage you to compare. Below is a transparent look at 10 leading IT support companies in St. Louis — and a detailed matrix showing exactly how ThrottleNet measures up in speed, protection, strategy, and customer satisfaction.
GadellNet vs. ThrottleNet
What GadellNet says about themselves
GadellNet is a well-known Midwest MSP with offices in St. Louis, Indianapolis, and Denver. They provide a broad suite of managed IT services, from 24/7 help desk support, business process optimization and technology consulting. They focus on serving nonprofits, schools, and midsize companies that want to outsource IT operations. They were a finalist last year for best in IT support but they were not one of the top companies for cybersecurity.
Their website features a strong design but leans toward general service listings, emphasizing that they “solve problems and make technology work for you.” While they showcase employee photos and talk about community involvement, the messaging feels standardized across multiple markets, giving it more of a regional franchise tone than a local-first provider.
Where ThrottleNet outperforms
GadellNet presents itself as dependable, but their website is broad and lacks detail on what their support experience feels like day-to-day. Their content discusses service categories and is light on measurable outcomes. ThrottleNet takes a different approach: we lead with proof, local trust, and verifiable performance.
- Speed and Accountability: GadellNet does not publish real-time performance data. ThrottleNet does — our average response is under 2 minutes and 93% of tickets are resolved the same day.
- Cybersecurity Culture: We embed advanced threat protection, ransomware isolation, and proactive employee training in every plan.
- Local Decision-Making: Unlike multi-city firms, all ThrottleNet operations, leadership, and engineers are based in St. Louis — giving clients faster decisions and personal accountability.
- vCIO Service: Every client gets a dedicated Virtual CIO who helps plan, budget, and align IT decisions with long-term business goals.
CMIT Solutions vs. ThrottleNet
What CMIT says about themselves
CMIT Solutions is a national IT services franchise with hundreds of local offices across North America. Their small St. Louis team promotes itself as a local branch supported by national infrastructure. They were a finalist in SBJ for their cybersecurity service but are not known for their IT support. Their messaging emphasizes 24/7 monitoring, business continuity, cloud hosting, and cybersecurity protection. CMIT markets heavily on its brand reputation and scale — the idea that you’re “getting enterprise-level resources with a local touch.”
As you look further, their website content feels templated with purchased generic photos, and there’s limited insight into the actual St. Louis team or performance results. Recently, the company has reportedly begun shifting its business model, raising prices and altering service structures, leading to customer dissatisfaction and churn in several markets.
Where ThrottleNet outperforms
While CMIT’s national presence is meant to inspire confidence, their franchise model often creates inconsistency in delivery and culture. Their focus on size doesn’t guarantee responsiveness or accountability. ThrottleNet, on the other hand, is focused on St. Louis local — and built for measurable results, transparent pricing, and real relationships.
- vCIO Service: CMIT promotes IT consulting but rarely provides ongoing executive-level guidance. ThrottleNet’s dedicated vCIO ensures IT strategy drives business success.
- Transparent Pricing: We avoid sudden contract shifts or new pricing models — clients always know what they’re paying for.
- Consistency and Speed: CMIT’s service levels differ by office, but ThrottleNet provides uniform performance with 2-minute response times and 93% same-day resolutions.
- Local Trust: With 700+ verified 5-star reviews, ThrottleNet is the most trusted and reviewed MSP in St. Louis.
IT Solutions vs. ThrottleNet
What IT Solutions says about themselves
IT Solutions has positioned itself as a large, enterprise-oriented MSP with operations across several states. Their core offerings include IT outsourcing, cloud integration, cybersecurity, and project consulting. They were a finalist in SBJ for their cybersecurity service but are not known for their IT support. They work with companies ranging from SMBs to large corporations and pride themselves on being a strategic IT partner for digital transformation.
Their website is extremely generic and light on content. They also purchase generic photos and focus their efforts on enterprise-grade systems and scalability. The website reads more like a corporate brochure than a local business resource. While impressive, it feels technical and detached — emphasizing products and frameworks over the human side of service.
Where ThrottleNet outperforms
IT Solutions excels at scale but can struggle to serve smaller clients that need agility and responsiveness. Their small St. Louis team is not highlighted on the website and their is little information on their local services. ThrottleNet offers enterprise-level technology with local execution and personal touch.
- Speed and Simplicity: Large MSPs often bury requests in process layers. ThrottleNet delivers faster results — 2-minute responses, 93% same-day fixes.
- vCIO Integration: Our vCIO ensures each business gets strategic IT planning without the enterprise bureaucracy.
- Agility Over Bureaucracy: We make decisions locally, not through corporate channels.
- Partnership Over Transaction: Clients meet the people supporting them, not just a ticket number.
The Miller Group vs. ThrottleNet
What The Miller Group says about themselves
The Miller Group is a 40 year old IT firm, and they highlight their experience, customer loyalty, and consistent service. While they were not listed as a finalist for best in cybersecurity or IT support with small business monthly, they position themselves as a reliable local provider for small and midsize businesses. Their website focuses on managed IT, cybersecurity, and VoIP services.
While they demonstrate a strong legacy, their site content feels dated — focusing more on service features than client outcomes. It reads as technically informative but lacks the forward-thinking tone expected from modern cybersecurity-first MSPs.
Where ThrottleNet outperforms
The Miller Group has longevity, but ThrottleNet has evolution — modernized processes, faster service, and a culture built on continuous improvement.
- Modern Metrics: We prove performance with published benchmarks — < 2 minutes to respond, 93% same-day resolution.
- Future-Ready Security: We invest constantly in threat detection, SOC monitoring, and client education.
- vCIO Guidance: Our vCIOs connect IT management to growth and compliance strategies.
- Proactive IT Philosophy: Instead of just maintaining systems, we anticipate change and lead clients through it.
Alliance Technologies vs. ThrottleNet
What Alliance Technologies says about themselves
Alliance Technologies presents itself as a versatile IT and business consulting company with multiple service brands, including InVision for strategic services and InForce for staffing. Their website positions them as a full-service technology and management partner.
However, the structure of their online presence is fragmented — divided between brands, which can make it difficult to grasp their primary focus. While they were an SBJ finalist for Best in Support, they are not known for a cutting edge cybersecurity focus. The messaging also leans heavily on general IT capabilities without showcasing measurable performance or team personality.
Where ThrottleNet outperforms
Alliance’s strength is its breadth, but that also creates diffusion. ThrottleNet stays specialized and excels through focus — delivering depth of expertise, not a mix of loosely related offerings.
- Security Depth: Cybersecurity is core to our approach, not an add-on.
- vCIO Service: ThrottleNet’s integrated vCIO program drives both IT and business strategy.
- Clarity of Purpose: We do one thing exceptionally well — managed IT and cybersecurity — and we do it fast.
- Speed and Transparency: We publish metrics: 2-minute responses, 93% same-day resolutions.
NOC Technology vs. ThrottleNet
What NOC says about themselves
NOC Technology, based in Washington, MO, is a smaller MSP focused on approachable IT support and cybersecurity services for small businesses. Their website has a friendly tone but limited content — short service summaries without in-depth case studies or performance metrics. While it’s easy to get to know their small team of 2 tier one IT support technicians, their ability to handle IT support issues quickly is difficult. They were not listed as a finalist for best in cybersecurity or IT support with small business monthly, and their scalability for larger or growing businesses appears limited.
Where ThrottleNet outperforms
NOC’s service model works for smaller businesses that don’t need fast IT support, but they can’t easily scale to support more complex environments. It’s also difficult to stay on the cutting edge of cybersecurity with a small team that isn’t dedicated to the field. ThrottleNet combines friendly support with dedicated cybersecurity experts and enterprise-grade resources.
- Speed and Reliability: We outperform with under 2 minutes response time and 93% same-day resolution.
- vCIO Partnership: Our vCIOs provide long-term strategic oversight and technology planning.
- Depth of Security: We deliver 24/7 SOC monitoring, compliance support, and proactive ransomware protection.
- Scalability: ThrottleNet grows alongside our clients — without the small-business limitations.
ATB Technologies vs. ThrottleNet
What ATB says about themselves
ATB Technologies is a respected local MSP that promotes infrastructure management, collaboration tools, and cloud solutions. Their content marketing is strong — they produce blogs and educational resources that position them as thought leaders.
However, they were not listed as a finalist for best in cybersecurity or IT support with small business monthly, and their site reads like a technology vendor rather than a performance-driven partner. It leans on describing IT features, with limited discussion about people, response times, or real-world results. Also their claims to have never had an unsatisfied client is dubious and not backed by data. ThrottleNet has a 98% customer care score and follows that up with a customer care department that ensures all issues are resolved quickly.
Where ThrottleNet outperforms
ATB delivers professional IT solutions but stops short of showing performance transparency or client impact. ThrottleNet connects IT results directly to measurable business outcomes.
- Published Proof: < 2-minute response time, 93% same-day resolution, 700+ reviews.
- vCIO Strategy: Every client has a vCIO dedicated to growth alignment.
- Cybersecurity Emphasis: We build protection into every solution, not as a premium service.
- Local Investment: As a 25+ year St. Louis provider, we’re not just present — we’re embedded in the business community.
Complete Technology vs. ThrottleNet
What Complete Technology says about themselves
Complete Technology is a Kansas City based company founded relatively recently in 2015. They operate across Kansas City, Omaha, Virginia Beach, and St. Louis. Their site presents a straightforward set of managed services for SMBs, emphasizing helpdesk support, cloud solutions, and cybersecurity.
With that said, their content feels cookie-cutter — nearly identical to what’s seen across other regional MSPs with generic photos and content. It lacks detailed examples, team introductions, or proof of results, creating a generic, multi-location feel. They were not listed as a finalist for best in cybersecurity or IT support with small business monthly, and their small team of St. Louis representatives are not shown on their website.
Where ThrottleNet outperforms
ThrottleNet’s long-standing St. Louis roots and focus on measurable outcomes make us more credible and connected than a spread-thin MSP.
- vCIO Oversight: Our clients get strategic planning baked in.
- Proven Speed: We provide < 2-minute responses and 93% same-day resolutions.
- Local Focus: All decisions and service leadership are made here, not spread across regions.
- Depth of Expertise: Decades of St. Louis experience means we anticipate business needs better than newcomers.
Pendello vs. ThrottleNet
What Pendello says about themselves
Pendello, headquartered in Kansas City, focuses on culture and client relationships. Their brand is personable, and they stress communication and innovation, offering managed IT, cloud support, and cybersecurity. Their website looks modern but prioritizes design over detailed proof points — there’s little data on response times or measurable performance. Their expansion into St. Louis is recent, suggesting they’re still building presence and reputation locally. They were not listed as a finalist for best in cybersecurity or IT support with small business monthly.
Where ThrottleNet outperforms
Pendello markets personality and energy but lacks the operational scale and measurable performance that businesses require. ThrottleNet merges local care with proven results and award-winning service.
- Reputation: Named Best IT Firm by Small Business Monthly and backed by hundreds of positive client reviews.
- Response Speed: < 2 minutes response, 93% same-day resolution.
- vCIO Program: Strategic alignment is part of every client engagement.
- Security Framework: Enterprise-grade protection at every layer.
Ntiva (formerly Purple Guys) vs. ThrottleNet
What Ntiva says about themselves
Ntiva, which acquired The Purple Guys, operates across several states with offices in Chesterfield and Kansas City. They provide managed IT, cybersecurity, and consulting for SMBs, emphasizing scalability, cloud adoption, and cost predictability. Their site has a polished corporate feel with extensive technical terminology and pricing-based comparisons. While their national reach is impressive, it lacks the personal tone and local identity that clients often seek in a St. Louis partner.
Where ThrottleNet outperforms
Ntiva’s acquisition model has given it reach, but cost it local intimacy. They were not listed as a finalist for best in cybersecurity or IT support with small business monthly, and do not appear to strive for those distinctions. ThrottleNet’s clients get local relationships, direct access, and personalized attention backed by proven performance.
- Speed & Accountability: Ntiva reports 120-second average response and 72% first-touch resolution. ThrottleNet surpasses that with under 2 minutes response and 93% same-day resolution.
- vCIO Engagement: We embed executive-level guidance into every client relationship.
- Local Ownership: We’re 100% St. Louis owned, making decisions here, not from a national HQ.
- Client Experience: ThrottleNet prioritizes people, not processes — real partnerships, not tickets in a queue.
| Company | Response Time Transparency | vCIO Service | Cybersecurity Depth | Local vs. Franchise | Client Trust & Reviews |
|---|---|---|---|---|---|
| ThrottleNet | ✅ <2 min avg, 93% same-day | ✅ Dedicated vCIO | ✅ Advanced threat protection, SOC monitoring, training | ✅ 100% St. Louis owned/operated | ✅ 700+ 5-star reviews, Best IT Firm awards |
| GadellNet | ❌ No published data | ⚠️ Basic consulting | ⚠️ Standard protections | ❌ Multi-city firm (STL, Indy, Denver) | ⚠️ General reputation, limited proof |
| CMIT Solutions | ❌ Varies by franchise | ❌ Limited/unclear | ⚠️ General coverage | ❌ National franchise | ⚠️ Mixed reviews, some churn |
| IT Solutions | ❌ No public benchmarks | ⚠️ Consulting, but enterprise focus | ✅ Strong enterprise security | ❌ Multi-state enterprise MSP | ⚠️ More corporate than local |
| Miller Group | ❌ No public benchmarks | ⚠️ General IT guidance | ⚠️ Standard protections | ✅ Longstanding STL firm | ⚠️ Legacy reputation, dated messaging |
| Alliance Tech. | ❌ No published metrics | ⚠️ Strategy via InVision brand | ⚠️ Add-on security | ❌ Split between brands, diluted focus | ⚠️ No large review base |
| NOC Technology | ❌ Not published | ❌ Limited strategy | ⚠️ Basic small-business protections | ✅ STL-area small business | ⚠️ Smaller scale, limited proof |
| ATB Technologies | ❌ Not published | ⚠️ Consulting offered | ⚠️ Not security-first | ✅ STL based | ⚠️ Thought leadership focus, light on metrics |
| Complete Tech. | ❌ Not published | ❌ No vCIO program | ⚠️ General protections | ❌ Multi-location MSP | ⚠️ Generic, cookie-cutter messaging |
| Pendello | ❌ No published data | ⚠️ General consulting | ⚠️ Basic protections | ❌ New STL presence, HQ in KC | ⚠️ Reputation still building |
| Ntiva (Purple Guys) | ⚠️ Avg 120 sec, 72% 1st-touch resolution | ❌ Consulting, no ongoing vCIO | ✅ Strong enterprise tools | ❌ National acquisition firm | ⚠️ Less local personality |
Why ThrottleNet is the Best of the IT Support Companies Near Me
When businesses compare IT support companies near me in St. Louis, the difference becomes clear:
- Every client gets a dedicated vCIO to connect IT with business goals.
- We guarantee and publish faster response and resolution times than any competitor.
- We embed cybersecurity into every service we provide.
- We maintain the most local trust, reviews, and recognition in St. Louis.
- We are acclaimed for best in cybersecurity or IT support with small business monthly based on our clients robust feedback.
If you’re ready for IT support that keeps your business secure, efficient, and growing, ThrottleNet is the partner that delivers.
Jake Price
Marketing Coordinator
[email protected]
