We Support your IT Everything
Local Stories. Local IT Support. Trusted in the Midwest.
Our client success stories show why working with ThrottleNet as a local IT support provider brings real joy to Midwest businesses. With an average response time of under 2 minutes and 93% same day resolution, we help businesses stay secure, productive, and protected—without the usual IT headaches. Each local IT support partnership is built on trust, strengthened by transparency, and proven by measurable results.
Check out a few of our highlighted businesses:
Pasta House Company
How ThrottleNet’s Managed IT Support Keeps Pasta House Running Smoothly
See how ThrottleNet provides local IT support and managed IT services to keep The Pasta House Company—one of St. Louis’s most beloved restaurant chains—secure, connected, and running without costly downtime.
Pasta House has been a St. Louis tradition for over 50 years, serving the community with family-style Italian dining. But with multiple restaurant locations, strict security requirements, and evolving technology needs, they needed more than basic IT help—they needed a true managed IT support partner.
For over a decade, ThrottleNet has delivered proactive IT services, network security, and restaurant IT solutions that keep their business running seamlessly. From managing multiple POS system integrations to ensuring maximum uptime during lunch and dinner rushes, ThrottleNet acts as an extension of their team.
In this video, you’ll hear from Pasta House leadership as they share how ThrottleNet:
- Simplifies complex IT decisions by explaining technology in clear business terms
- Prevents issues with proactive monitoring and maintenance
- Supports strict restaurant security standards and compliance requirements
- Helped launch online ordering and integrate it with their existing POS systems
- Seamlessly managed a location move with only four hours of downtime.
With predictable monthly service contracts, no surprise costs, and a team that truly cares, ThrottleNet has given Pasta House peace of mind—allowing them to focus on great food and customer experiences while we handle the IT.
If your business—whether it’s a restaurant, retail shop, or multi-location organization—is struggling with IT issues, this video shows why partnering with ThrottleNet for managed IT services is one of the best decisions you can make.
White Flag Church
What to Expect From a True IT Partner
In this video, Brian Gardner from White Flag Church in St. Louis explains why ThrottleNet is the perfect choice for local IT support and managed services for their growing organization.
As the church expanded, their previous volunteer-based IT system became unsustainable, and it wasn’t meeting their needs. That’s when they partnered with ThrottleNet, and it’s been a game-changer.
Brian emphasizes how the vCIO (Virtual Chief Information Officer) became a critical part of their success, acting like a trusted member of their staff. Instead of hiring someone they couldn’t afford or struggling to stay on the cutting edge of technology, they gained access to an entire team of IT professionals.
The vCIO provides high-level strategic planning, answers questions directly, and ensures they are prepared for the future, while the rest of the ThrottleNet team handles their daily IT management needs.
ThrottleNet’s personalized IT managed services offer White Flag Church proactive support, from cybersecurity to handling all the tech details they no longer need to worry about.
Brian highly recommends ThrottleNet for their customized, partnership-focused approach to IT support—keeping them running smoothly and ready to grow without worrying about technology. Watch now to learn why ThrottleNet stands out as a true IT partner.
Banks & Credit Unions
Discover why ThrottleNet is a Key Partner in the Banking Industry
Discover how one ThrottleNet customer shares their experience with our superior local IT support, setting us apart from other managed service providers. From seamless problem resolution to the invaluable vCIO experience, ThrottleNet delivers frictionless support that keeps your business running smoothly.
Cybersecurity is critical, and our customer has increased their protection to meet regulatory demands, demonstrating proactive care for their industry.
Learn how we handle everything from setting up new users to managing core database processors, working with vendors to ensure a smooth setup across all systems. With ThrottleNet, you can count on ease of use, fast response times, and a team that’s always available—without ever feeling like you’re imposing.
See why ThrottleNet is the trusted IT partner for businesses that demand the best!
Mastor Telecom Company
Ransomware Almost Took Down Our Tech Company—Here’s How ThrottleNet’s IT Support Saved Us Twice
In this video, Tina Maguire from Mastor shares her powerful experience with ThrottleNet’s local IT support and cybersecurity services.
What happens when a technology company cancels its managed IT services and tries to handle cybersecurity on its own? In this powerful real-world testimonial, you’ll hear firsthand how one business learned the hard way that ransomware doesn’t care how “tech-savvy” you are—it only cares if you’re vulnerable. After 33 years in business, this communications technology company thought it could cut costs by managing IT support internally. But without professional cybersecurity services in place, they became the target of a ransomware attack that shut down operations for nearly a month. Orders had to be written by hand. Systems were offline. Staff scrambled to recover lost time—and despite having technical staff, they simply weren’t equipped to respond to a breach of this scale. Desperate to recover, they turned back to ThrottleNet, who helped them restore their systems without paying the ransom. That experience changed everything. Then, in the following February, it happened again—another ransomware attack. But this time, ThrottleNet was in place. Their cybersecurity tools detected the threat instantly, shut it down, and prevented any damage. Minimal downtime. No data loss. No chaos. The contrast between those two incidents was “night and day.” With professional IT support and real-time cybersecurity protection, what once took weeks to recover from was resolved in moments. If you think ransomware won’t target your business—think again. Whether you’re a healthcare provider, law firm, manufacturing company, or small startup, cybercriminals are scanning for vulnerabilities 24/7. This video proves that having the right IT support and cybersecurity services is not optional—it’s essential. Learn why ThrottleNet’s managed IT support and ransomware protection could be the most important investment your business makes. ✅ Managed IT Services ✅ Cybersecurity Expertise ✅ Ransomware Detection & Response ✅ 2-Minute Support Guarantee
The businesses we serve aren’t just customers—they’re valued partners who inspire our team every day. Their words speak louder than anything we could say, showcasing the peace of mind and genuine care they experience with local IT support support from ThrottleNet.
Check out a sample of the Midwest companies we’ve worked with and hear directly from a few of the businesses that trust us to safeguard their future and fuel their growth. Check out the testimonials below from a few of our great clients! To see more helpful video content, visit our YouTube channel!
“Having a support service in managed services is it saves so much time because there’s so much better at getting those things resolved quickly. I don’t hear about problems, from the team because they’re being resolved. They have a resource to go to when something goes wrong. And there’s no friction in getting it fixed.”
Steve - President & CEO
Leading Midwest Credit Union
“Since starting my new position, ThrottleNet has been incredibly helpful. It has made the decision easy regarding the MSP of choice for us going forward.”
Rick Raible - Director of IT
Commercial Van Interiors
“We recently switched to ThrottleNet from another company, and the difference has been INCREDIBLE. This company makes addressing issues quick and extremely easy.
If there is an issue with my computer, all I have to do is click an icon on my desktop and i’m immediately placed in a chat with a member of the company. They address the issue right then and there until resolved, and the resolution process is fast.
I’m able to immediately go back to my day, which is key in a fast paced business. If anyone is looking for IT services, I strongly recommend this company.”
Miranda Reynolds - Senior Paralegal
Avery Law
“Ultimately ThrottleNet plays the role of another member of our staff. So, instead of having to find somebody who can fill a position that we probably couldn’t afford and somebody who would be able to stay on the cutting edge of technology at all times no matter what’s going on, we were able to hire an entire company to play that role with a vCIO being the conduit for that.”
Brian Gardner - Executive Director
White Flag Church
“I regularly use ThrottleNet at work for any computer issues I am having. Whether its troubleshooting or downloading software, they have always been extremely helpful and professional. I would recommend them to anyone.”
Cole Mansell - Engineer II
BHMG
“One of the best things about working with ThrottleNet is how clearly they communicate. They don’t speak in IT jargon—they explain things in a way I understand, so I can make better decisions for our business.”
Kenny Haegele – Controller
Pasta House
“As a CFO, I appreciate that ThrottleNet doesn’t just fix problems—they help me understand the IT landscape so I can make informed financial decisions. They don’t talk over my head or in technical jargon. They speak my language, and that’s been key in building trust and making smart investments in our technology.”
John Harris - CFO
Pasta House
“ThrottleNet has been awesome. We took a break from our maintenance plan with them back in 2021 thinking we could handle things ourselves. Big mistake!
We got hit with a ransomware attack. Suffice it to say…we will never try to go on our own again. Worth every penny!!!”
Tina McGuire - General Manager
Mastor
“Best service I have ever received consistently from an IT company…they are very proactive in their planning of your needs going forward. And extremely responsive to the day to day issues that arise.
I have recommended ThrottleNet to several fellow small business owners and they have not been disappointed! I definitely recommend!”
Stacey Berisford - President & CEO
Anodyne Surgical