ThrottleNet Named Best in Customer Service for the Seventh Straight Year
ST. LOUIS, MO – December 10, 2020 – Best in customer service is more than a tagline at ThrottleNet it’s a standard the company is proud to live up to once again. ThrottleNet has earned a spot on St. Louis Small Business Monthly’s list of Best In Customer Service companies, marking an impressive seven straight years that ThrottleNet has been recognized as best in customer service in IT support across the greater St. Louis region. It’s a streak that few local technology firms can match.
Firms named best in customer service represent the very top tier when it comes to delivering outstanding products and dependable, responsive support. Honorees don’t earn their place through self-promotion or paid entries; instead, they are chosen based on nominations and direct feedback submitted by their own clients. That client-driven selection process is exactly what makes the recognition so meaningful, because it reflects real experiences from the businesses ThrottleNet serves every day. The complete roster of award recipients will be published in the January 2021 issue of Small Business Monthly.
What It Means to Be Recognized as Best in Customer Service
“Everyone at ThrottleNet is thrilled to be named among the best businesses in St. Louis for customer service yet again,” said George Rosenthal, President. “It’s a meaningful confirmation that we can deliver high-quality IT services on time and on budget, and repeat that success year after year. Being recognized as best in customer service for seven consecutive years tells us we’re doing right by our clients, and that’s the standard we hold ourselves to every single day.”
Rosenthal emphasized that the company’s reputation is built on measurable results, not marketing. “Our clients tell the story better than we ever could, and we monitor their satisfaction constantly. We’ve collected more than 158 Google reviews from satisfied customers, averaging an outstanding 4.9 out of 5,” he added. “These reviews come from clients who chose, entirely on their own, to describe what it’s like to work with us. Our team doesn’t just streamline our clients’ operations—we also help them cut costs. That’s exactly why a growing number of companies are handing all of their technology needs over to ThrottleNet.”
What truly sets ThrottleNet apart is the structure behind its culture of service. Since becoming an open book management company in 2010, ThrottleNet has given every team member a direct share of the firm’s monthly profits. When employees have a personal stake in the company’s success, they treat every client interaction as if the outcome matters to them personally—because it does. Combined with the fact that clients are never tied down by long-term contracts, this approach motivates each employee to go the extra mile and remain best in customer service throughout the industry. There are no captive customers at ThrottleNet; clients stay because the service earns their loyalty month after month.
That commitment to being best in customer service shows up in the small details as well as the big ones. Whether a client needs rapid help-desk troubleshooting, strategic IT planning, or around-the-clock network protection, ThrottleNet’s team responds quickly and follows through. It’s this consistency that has allowed the company to retain clients for years and continually attract new ones through word-of-mouth referrals. Earning the best in customer service distinction seven years running is not a one-time achievement but the natural result of a business model designed around the customer from the ground up. For more details, visit ThrottleNet.
ABOUT THROTTLENET INC
ThrottleNet, Inc. didn’t rise to the top of St. Louis’ outsourced IT management and security providers by accident. For more than twenty years, the company has committed to doing things one way—the right way. With deep knowledge, robust resources, and hard-earned experience, ThrottleNet makes certain your outsourced IT management and security solution runs efficiently, spots threats, and shuts them down before they cause damage. It’s all overseen by IT specialists who could practically author textbooks on ransomware, botnets, DDoS, and phishing. Alongside that expertise, ThrottleNet has invested heavily in its core technology divisions to meet every business need for a managed network and managed cloud. From Managed Network Services (MNS), Virtual CIO, and Managed Back-up to Cloud Computing, Mobile Apps, hardware, and beyond, partnering with a company recognized as best in customer service delivers top-tier protection for your assets while helping you reach your business goals.
