We Support your IT Everything
Managed IT Onboarding That Secures Your Business From Day One
ThrottleNet’s Managed IT Onboarding is a proven, people-first process that protects your network from the very first day and sets your entire company up for long-term success. Managed IT Onboarding is the foundation of a successful partnership, and at ThrottleNet we’ve built a process that sets both our team and our clients up to win. This process isn’t just for us — we designed it for you.
Fast 30 Day Onboarding for Your Entire Company
Once you’re comfortable with ThrottleNet, we’ll make sure your entire staff is, too. After we complete our initial discovery and assessment of your IT infrastructure and security needs, our Managed IT Onboarding process takes the time to inform and educate you about the specific challenges you and your network are facing. We give you clear recommendations complete with expected outcomes, so you always know where your roadmap leads.
Our easy online approval system makes it simple to choose which options to move forward into the next phase: onboarding — not just for you and your network, but for your entire company. We’ll introduce ourselves to your staff, show them the many ways to reach us for support, and train everyone on the best practices for “digital hygiene” that help avoid common security risks. To learn more about the broader engagement, explore our managed IT services and cybersecurity protection.
The ThrottleNet Onboarding Process
Every ThrottleNet engagement follows the same proven path. Explore each phase below, and click Learn More to see exactly what happens at each step.
1. Approval
Easily review, choose, and approve the options you want our team to implement. ThrottleNet’s digital approval system lets you view, select, and approve from any device with an internet connection.
What to Expect
- Review a clear, itemized agreement of recommended solutions and expected outcomes.
- Select only the options you want to move forward with — no pressure, no surprises.
- Approve digitally from any device, anywhere.
2. Client to vCIO Hand-Off
Meet your new ThrottleNet vCIO — the point person who guides your onboarding, implementation, and training. Your Virtual Chief Information Officer becomes your single strategic contact from day one.
Your vCIO will
- Summarize everything you’ve agreed to and confirm the plan.
- Collect and document designated points of contact.
- Gather your technology vendor list with contact information.
- Oversee the entire onboarding and implementation process.
3. Onboarding & Implementation
All aboard! As implementation goes full-steam ahead, we introduce ourselves to your entire staff and secure your environment from Day 1 — deploying the protection, tools, and TN TechHub access that form your new IT foundation.
Learn More
During onboarding, we
- Collect and document all network and support information.
- Change all critical passwords.
- Establish and document main contact information.
- Label all computers with help desk contact info.
- Install the TN Support Icon on each workstation.
- Deploy and configure proactive 24/7/365 monitoring software and cybersecurity protection across your network and test environment.
- Install and configure required software tools on your servers.
- Collect your technology vendor list with contact information.
4. Security Awareness Training
We educate, empower, and instruct your employees to be strong defenders of your network — because the weakest link in any network is the user.
Learn More
Training covers
- How to safely access and use the internet.
- How to identify phishing attacks and social engineering.
- How to request support and what to expect when doing so.
- Frequently asked questions.
5. Ongoing Support & Consulting
Your vCIO and the ThrottleNet support team keep you up, running, and moving forward. At your go-live date, we activate proactive monitoring and management across every endpoint.
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Ongoing support includes
- Agents deployed to all endpoints for proactive monitoring, maintenance, and management.
- Fully managed antivirus/antimalware to mitigate even zero-day threats in real time.
- An industry-leading 90-second average response time and 93% same-day resolution rate.
- A dedicated vCIO guiding your long-term technology roadmap.
Secure Your Business From Day 1
The most important part of any Managed IT Onboarding is what happens immediately. From the moment we begin, we deploy protection and build the foundation your business will rely on for years. Using the TN Support Icon gives you access to our under 2-minute average response time — support is always one click away.
Secure Protection & Performance
- Deploy and configure proactive 24/7 network monitoring software and cybersecurity protection
- Activate user workstations with Advanced TN Support for expert-level assistance
- Install and configure cutting-edge server software tools to supercharge protection and unlock next-level security
Your Command Center: TN TechHub
- Train your point of contact on their IT command center, the TN TechHub
- Lock in your IT foundation — gather and document every crucial network detail, secure all critical passwords, and organize key contacts & vendors
- Bring all of your user technology together in one streamlined command center
Your First 30 Days
Great Managed IT Onboarding doesn’t stop at go-live. In your first month, we build clarity, confidence, and a security-aware culture across your organization.
Build Your Strategic Roadmap
Your vCIO and Onboard Engineer build a complete network diagram and map a custom technology roadmap for your business. You start with a clear picture of exactly where your technology stands — and where it’s headed.
Secure Your Foundation
We update and safeguard all critical network data, passwords, and credentials, consolidating them in one trusted, centralized location. Your digital foundation is locked down and protected from day one.
Train Your Team for Security
We train your staff to spot phishing and social engineering, request support the right way, and know what to expect from us. Your employees become confident, security-aware defenders of your network.
Strategic vCIO Kickoff
You schedule your first dedicated vCIO consultation — a quarterly technology alignment and business strategy session that keeps your IT roadmap tied directly to your business goals.
ARE YOU READY FOR BETTER IT?
Let’s schedule a FREE on-site consultation to see if ThrottleNet is the best choice for your business.