IT Support for CFOs Case Study: John Harris

IT support for CFOs is essential for finance leaders tasked with controlling technology costs and compliance without technical expertise. John Harris of The Pasta House Company faced unpredictable IT expenses, scaling challenges, and growing PCI risk, all while overseeing IT from a financial lens. With ThrottleNet’s flat-monthly model, rapid response times, and business-first guidance, IT shifted from a budgeting headache to a predictable, accountable driver of growth.

Making IT Budgeting Simple: IT Support for CFOs

Challenges & Considerations

Like many CFOs, John Harris of The Pasta House Company was tasked with overseeing IT costs, compliance, and reliability without having technical expertise. He experienced:

  • Inconsistent Cash Flow: Fluctuating costs made budgeting difficult.
  • Scaling Hurdles: Difficulty forecasting technology costs for new locations.
  • Compliance Risk: Increased pressure around security and PCI requirements.
  • The Technical Gap: Oversight was needed, but lacked in-house expertise.
IT support for CFOs

Solution & Impact

ThrottleNet provided multi-tiered IT support and 90-second average response times, along with transparency by explaining technology in plain business terms.

  • Flat-Monthly Model: A managed services agreement that eliminated surprise expenses.
  • Complete Support: Remote assistance for all employees and new site setups.
  • Proactive Strategy: Clear communication on software pricing and renewals.
  • Business-First Advice: Guidance prioritized for the company’s best interest.

What It All Means

Today, IT is no longer a source of stress or financial uncertainty for The Pasta House Company.

  • Consistent Cash Flow: Budgeting is now predictable and leadership knows what to expect.
  • Strategic Freedom: John can focus on high-level decisions rather than IT details.
  • Total Accountability: A partner that delivers transparency, risk management, and growth.
Pasta House Logo

WE CAN DO THE SAME FOR YOU.

Contact ThrottleNet Today!

FIND OUT HOW WE SUPPORT YOUR IT EVERYTHING

Ready to build a technology foundation that supports your ministry’s growth? Let’s talk about how our managed IT support for churches in St. Louis can provide the security, reliability, and strategic guidance you need. Contact us today to schedule your free, no-obligation IT consultation.

ThrottleNet – St. Louis Headquarters
12970 Maurer Industrial Drive, Suite 150
St. Louis, MO 63127