Service Level Agreement vs. Contracts: Which is Right for You?

Service Level Agreement vs. Contracts: Which is Right for You?

Contracts vs. Freedom
Service level agreement vs. Contract - what''s better? Getting into any long-term agreement can be both risky and costly. This is especially true when it comes to who manages your businesses IT infrastructure. This week, Chris and Mike take a look at a service level agreement vs. contract pricing structure - how a contract differs from a service level agreement (SLA), and what you need to know before entering into any IT management commitment. Watch this episode of TNTv and find out what''s better for you as we look at service level agreement vs. contract structures.
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