ThrottleNet Inc. Blog

 

From the category archives: Managed Network

As a managed network company, we write quite a few blog posts about managed network services. Get our thoughts on the latest industry trends along with hundreds of different reasons to outsource some aspects of your IT operations. Read more below!

5 Disaster Recovery Planning Essentials for Your Business

With the Houston area still coming to grips with the aftermath of Hurricane Harvey and Irma making landfall in Florida, disaster recovery planning is a timely topic for companies across the country. This is also an important topic here in the Midwest, where tornados and catastrophic floods along our rivers are prone to happen. 

Natural disasters can be absolutely devastating to a business, and those lucky enough to survive often face a long road towards rebuilding physical and digital infrastructure. 

No matter where your business is located, there is always some level of environmental risk beyond your control that could impact operations. 

Because of this, every company should have a rock-solid disaster recovery plan in place to help your business whether the storm.

Learn more about five disaster recovery best practices every business should be mindful of in this article. 

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Surviving Managed Services Automation

 Managed Services Automation - ThrottleNet

The machines are rising to take over the help desk. Should we be worried? 
 

According to a recent article citing statistics from Garter, by 2019, artificial intelligence is primed to take over 30% of IT support capacity, and within 10 years, they predict that virtually every application will incorporate some type of AI. 

As a managed services provider, is AI something destined to force us to wave a white flag? 

If IT automation continues to trend forward, it can provide managed service providers opportunities to grow business while reducing costs and providing a greater level of service to its customers. We feel it is important to continue offering the best product available and remain on the cutting edge of industry trends. So why can we, as a managed services provider, can embrace IT automation?

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5 Outsourced Help Desk Essentials Your MSP Must Provide

Outsourced help desk essentials - ThrottleNet

In any IT department, the help desk is critical to the success and profitability of your business.

When technical issues beyond your control snarl an end user’s ability to complete tasks, the business owner takes a hit. While the help desk is handled internally by many organizations, an outsourced help desk solution can provide the same fast service and cost your organization a whole lot less.

When outsourcing help desk support services, there are a few things a business owner needs to keep in mind to be certain they are receiving the most out of their services. There are 5 help desk essentials ThrottleNet provides clients to ensure their business is always running full-throttle.

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Big Benefits of Managed Services Providers for Small Business

Managed services outsourcing companies take on a lot of responsibility when serving small businesses. It’s no surprise given how important the role of a managed service provider (MSP) is in managing such vital parts of an organization that SMB owners are sometimes hesitant to begin a partnership with an MSP, for fear that they may be losing control of their business.  

That’s far from the case. 

he truth is, outsourcing certain services like IT can relieve the pressure off of SMBs. It makes sense that a dedicated provider would have the resources to aid businesses who otherwise are unable to recruit, train, pay, and monitor the work of their IT team to partner with an MSP. 

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Should You Keep IT In-House?

in-house-itA small business needs a small army of people to make business grow, with an organizational chart usually featuring management, HR, standard employees and of course, in house IT support, right?

Depending on the size of a business “in house IT support” can be defined as a guy or an entire department.

Management and HR are very good at what they do, but one thing they don’t do is IT. While not trained in this field, these people are tasked with hiring in house IT support. Resumes and personality work well to gauge an employee’s ability to fill a cubicle but only go so far with highly technical individuals.

Here are some things to be aware of when considering keeping IT in house vs. hiring an outsourced solution. 

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ThrottleNet Announces Two New Local 24 Hour IT Support and Assistance Programs

New Programs Provide Real Live Local Assistance Anytime You Need Them 

ST. LOUIS, MO -- February 9, 2017 -- ThrottleNet, an IT firm based in St. Louis, MO, announces two new local 24 hour IT support and assistance programs offering real around the clock help from real people in the St. Louis area.

Rapid Response is a 24 hour IT support program. It is designed to fix issues that can happen overnight and after normal business hours.

24 Hour Help Desk IT Support provides a live person to handle all issues by phone, remote chat or email. It provides business owners with a local resource to discuss any compelling issues that may occur, no matter what time of day.

 

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Healthcare Technology Trends to Watch in 2017

healthcare-it-trends-in-2017The future of healthcare technology continues to evolve and present new challenges to those working in IT departments within the healthcare sector.

CDW recently released an article on 7 Health Tech Trends for 2017 in its Winter 2016 Edition of the Tech Health Report detailing the healthcare technology trends we should be looking out for in the new year.

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6 Critical It Tasks to Accomplish While Your Team Is On Summer Vacation

summer-it-tasksYou’re the IT guy and its mid-August. You look around the office and hear crickets. The boss is on summer vacation, and things are pretty quiet.

Peace is hard to come by in the IT world, and when things simmer down just a bit you want to do nothing more than just relax.

That’s never the case, however. Today you’re not being pulled in 10 different directions by 20 different people in three different departments. This means you finally have the time to get some real work done to benefit your organization and the possibilities are endless.

If things happen to slow down this summer take the time to address these six important IT tasks you may not have otherwise had the time to tackle. Read more!

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Spring Cleaning and Network Maintenance

spring-clean-your-networkOutside, the temperatures are bearable and flowers and trees are starting to bloom.

Your server closet, however, is a completely different story.

Spring is often seen as a time of cleansing and is the perfect time to shore up loose ends in your infrastructure and conduct routine network maintenance.

Read these ideas to get you thinking about network maintenance and spring cleaning your network.

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How A Virtual CIO is Like A Good College Basketball Coach

basketball-coach-virtual-cioEvery year offices across the nation, including ThrottleNet, come down with March Madness.

While our brackets are far from perfect, March is a month full of excitement. While players win championships, it’s their leaders on the sideline that we focus in on, as they play a big part in recruiting the right players, drawing up plays and calling timeouts at just the right moment.

In many ways, a Virtual CIO is to an IT department as a good college basketball coach is to his team. A great coach can make a good team even better.

 

 

 

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