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10 Tips for Improving Small Business Cyber Security

Cyber security should never be taken lightly; even at the smallest of companies. 

At ThrottleNet, we understand the challenges it takes to run a business, because at the end of the day, we’re a business, too. We know that for some, staying up-to-date on the latest trends in small business cyber security while keeping track of everything else is difficult.

However, in light of recent ransomware attacks like WannaCry and the growing sophistication of phishing attacks, all small businesses owners should have a basic understanding of cybersecurity and the measures they can take to prevent a breach from hurting their business. 

Big Benefits of Managed Services Providers for Small Business

Managed services outsourcing companies take on a lot of responsibility when serving small businesses. It’s no surprise given how important the role of a managed service provider (MSP) is in managing such vital parts of an organization that SMB owners are sometimes hesitant to begin a partnership with an MSP, for fear that they may be losing control of their business.  

That’s far from the case. 

he truth is, outsourcing certain services like IT can relieve the pressure off of SMBs. It makes sense that a dedicated provider would have the resources to aid businesses who otherwise are unable to recruit, train, pay, and monitor the work of their IT team to partner with an MSP. 

Five Benefits of Desktop Virtualization: How Virtual Desktop Solutions Can Help Your Business

virtual desktop solutionsHas your business considered taking its desktops to the cloud? Desktop virtualization is the separation of the desktop environment and associated hardware from local devices, instead, storing this information on a server or in the cloud. Virtual desktop solutions benefit end users and IT teams in countless ways, and are especially beneficial to small organizations in terms of cost-savings.

Traditional desktop computers can be burdensome to maintain, and hours can be wasted setting up new machines to match the needs of newly onboarded employees. Beyond saving time and money, there are plenty of benefits of desktop virtualization to consider before deploying this technology at your business.

How to Improve IT Department Morale & Enhance IT Productivity

it-employee-moraleAlong with the warmer weather of spring and summer in St. Louis usually comes an increase in the number of burnout cases among employees. The warning signs aren’t always easy to catch, but are real across all kinds of verticals – including technology.  By September, it’s not unlikely to think that even professional baseball players on losing teams are feeling the signs of occupational burnout.

Employee Engagement in the IT industry is critical if you want your office to be thought of as a happy place that fosters innovation and drives revenue.

A recent Gallup poll indicates that just 35% of 1,500 surveyed employees currently feel engaged at work, while the tech industry has seen a 3% dip in engagement since 2013. Read more! 

Phishing Awareness: How to Identify a Phishing Attack

 

identify-a-phishing-attackPhishing is one of the most common tactics cyber criminals use to try to extract confidential information from unsuspecting victims. Every day, over 160 million phishing emails are sent and 10% of those make it through filters. Half of those emails – about 8 million are opened. About 80,000 people fall for phishing attacks every single day. 

Sometimes, phishing emails are so outlandish that it’s easy to identify a phishing attack. Others? not so much.

There are serious consequences for phishing victims and their employers, including loss of productivity, bandwidth and access to accounts – not to mention the financial implications that can occur.

Here are a few examples of how you can avoid phishing before falling victim.

The Top IT Complaints Help Desk Professionals Handle Every Day

help-desk-complaintsFour Common Helpdesk Issues IT Guys Pull Their Hair Out Over

In most businesses, the IT guy is a jack of all trades. While this individual is responsible for implementing company policies, discovering new technology and making sure the server doesn’t catch on fire he is constantly getting bombarded with IT help desk questions that drive him crazy.

Common helpdesk issues that occur in a department strained for resources can limit or altogether halt the productivity business owners demand from their IT workforce.

Below are four common IT help desk questions that contribute to declines in productivity:

ThrottleNet Announces Two New Local 24 Hour IT Support and Assistance Programs

New Programs Provide Real Live Local Assistance Anytime You Need Them 

ST. LOUIS, MO -- February 9, 2017 -- ThrottleNet, an IT firm based in St. Louis, MO, announces two new local 24 hour IT support and assistance programs offering real around the clock help from real people in the St. Louis area.

Rapid Response is a 24 hour IT support program. It is designed to fix issues that can happen overnight and after normal business hours.

24 Hour Help Desk IT Support provides a live person to handle all issues by phone, remote chat or email. It provides business owners with a local resource to discuss any compelling issues that may occur, no matter what time of day.

 

5 productivity apps worth paying for

paid-productivity-appsThere are thousands of useful apps on the iOS app store and thankfully, many of them are free.

Many of us are conditioned to scoff at the apps in the repulsively high price range of $0.99. A dollar? For an app? No thanks, I’ll just go buy a $4 cup of coffee and inhale it in 20 minutes. 

This mindset prevents us from enjoying some seriously great mobile apps that can help us become more productive at home, work or on-the-go.

After taking a look at recent offerings on the app store we break down five productivity apps worth paying for. If you can get over sticker shock quickly read on to learn more about these amazing iOS apps.

Smart Office Solutions: Applying Connected Home Technology to Your Business

smart-office-solutionsThe Internet of Things has massive potential to evolve how small businesses operate. Smart business technology can be applied to small businesses in virtually any industry, even those that do not consider themselves on the cutting edge of technology.

Home-based connected technology can be a game-changer in an office environment, and as technology continues to improve, smart office solutions are a wave of the future that small business owners simply can’t ignore much longer.

In this article, we’re not discussing iOT solutions specifically geared towards business, but how connected home technology can be used to make a small business smarter, more efficient and cost-effective, along with the important measures a small business needs to take to secure their smart office solutions. Think Arlo, Nest and Alexa and how they can be used in a small business setting.

IT in the Financial Services Industry: Challenges from Technology & How to Overcome Them

technology-in-bankingTechnology in banking continues to grow at a rapid pace. At the forefront, we have come to expect a secure environment and easy-to-use online and mobile banking solutions, but there are so many exciting technological changes in store for the banking industry – one that depends on technology more than most.

Banking continues to change as we move into 2017. To think, the ATM was just introduced to the United States in 1969 – and mobile banking on apps has only been around since 2010. Because of rapidly improving technology and increased customer demands the banking industry faces several unique challenges. As a financial services IT consulting expert, we examine each of these challenges and how banks can overcome the hurdles technology in banking poses to them on a daily basis.

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