Gateway IT Portal & Support Ticket System

ThrottleNet’s proprietary Gateway IT Portal makes managing managed services easier than ever. Along with St. Louis’ best managed IT services, ThrottleNet keeps businesses in the know about how those services are working for them with the Gateway IT Portal.

Benefits of Our IT Portal

Our Gateway Help Desk software and support ticket system gives businesses full access to everything going on with their IT services online and on-the-go. With the Gateway IT Portal, ThrottleNet customers receive: 

  • The ability to review open and closed help desk tickets
  • The ability to create new help desk tickets
  • Access to reports from ThrottleNet
  • Recommendations from your Virtual CIO
  • The status of current IT projects
  • Network insights & alerts
  • The ability to view invoices & make payments online

Understand Your Services with ThrottleNet’s Gateway IT Portal

ThrottleNet’s Managed Services offer comprehensive solutions for small businesses, and the Gateway IT Portal integrates with all of our IT services, making sure customers always know how those services are working for them. The Gateway IT Portal is a full-service support ticket system with extras other managed IT service providers can’t match. It’s just one way we make our managed network services as transparent as possible. Learn more about all the components of our Managed Network program and contact us to get started today.

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HOW IT WORKS

Stay on top of your Managed Services with ThrottleNet’s proprietary IT portal software.

  1. See open and closed help desk tickets
  2. Create new help desk tickets
  3. Check the status of current projects
  4. Get insights into the performance of your network
  5. Make payments online & more!

TRY THROTTLENET

Testimonials

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RBO PrintLogistix:

"ThrottleNet makes IT completely hassle free. Their proactive approach to network efficiency and security is integral to our achievement in the B2B marketplace. Delivering leading-edge online storefronts for enterprise-level businesses is at the heart of our print and marketing solutions. Therefore, a stable network and reliable connectivity is vital to the success of our business. Their cloud mail and backup solution has mitigated any risk of data loss and ensured we’ll always have access to our clients’ digital assets and files."

"Ultimately, ThrottleNet’s quick response and expertise has been crucial in supporting our infrastructure at RBO PrintLogistix."
- Jim Riley, CEO and President of RBO PrintLogistix

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Plancorp: Provided the Tech Tools to Help Us Serve Our Clients

"Over the past 10 years, Plancorp has experienced significant growth. We have transformed from a small practice in one location with fewer than 10 employees to now having 25 employees in three locations in different states. Immediate access to data, regardless of the location, is essential as is the integrity of that data. ThrottleNet has been an important partner in our incorporation of the latest tools we need to optimally serve our clients. Additionally, Managed Network has given our organization better control over the costs of maintaining our network. Technically, the remote functions have identified, and usually dealt with, potential problems before they interfered with our work."
- Dr. Robert Tucker, Vice President

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Bridgeton Animal Hospital: Prompt and Friendly

"We LOVE ThrottleNet! We called with a computer problem and your team immediately resolved the issues, were prompt and very friendly. We have never had this type of experience with any other computer company we have worked with in the past. We are relieved that another vet recommended ThrottleNet to the Bridgeton Animal Hospital. You guys are the best!"
- Dr. Kay Tung, Veterinarian

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LMC Industries: Excellent Managed Network for Manageable Cost

 "ThrottleNet brought a team approach to LMC's I.T. support by combining a fully staffed Support Center with Field Engineers to address our technical issues at a manageable cost. After seven years of working with ThrottleNet, we can say that we have found a vendor that we can trust. We would gladly recommend ThrottleNet's Managed Network solution to other companies in St. Louis."

- Keith Sullentrop, CFO of LMC Industries