YOUR SAFETY IS AND ALWAYS WILL BE OUR TOP PRIORITY.
MOVING FORWARD IN THE
“NEW” NORMAL
“We’re in this together”, is a phrase that has become synonymous with The COVID-19. For ThrottleNet, this phrase couldn’t ring more true.
As an essential business, ThrottleNet’s capabilities were put to the ultimate test as customers leaned on us to shift their entire workforce to a remote and mobile platform practically overnight. As conversations shifted from sales figures to home offices, zoom meetings, remote access, internet connections, cameras and home schooling ThrottleNet was busy making sure business could charge ahead despite the new challenges. Meanwhile, making many of the same changes internally to protect our staff. Together our teams and our customers were able to safely move forward during this most unsure time.
WHAT'S NEXT?
Like many of you, we are anxious for things to get back to normal, but also want to be as cautious as we can at the same time.
The state of Missouri began Phase 1 on Monday, May 4th. St. Louis City and St. Louis County have recently announced that the plan is to open things back up and begin phase 1 on Monday, May 18th and will last through May 31st at which time it will be reevaluated.
As everyone is mentally preparing to gradually go back to work we want to make sure ThrottleNet is doing our part to make people continue to feel safe. As such, we are making several adjustments to our service delivery model for when the economy as a whole does start to open back up. This will include, but not be limited to:
Office Visits
For all required onsite visits, our technicians will be practicing social distancing, wearing gloves and a mask until deemed otherwise unnecessary by both parties. The technician will also be required to pass a forehead temperature check prior to departing our office.
SECURE CURBSIDE DROP-OFF:
As an alternative to onsite visits, where applicable, we will be offering a secure curbside drop-off (e.g. Laptops, desktops, cell phone, tablets, etc.).
NEW INSTALLS:
For new equipment installations, ThrottleNet will unbox and set up the equipment at our office per usual. Prior to boxing back up for onsite delivery, we will properly sanitize all outside areas of the equipment using antibacterial wipes.
CLIENT DROP-OFF:
For any customers wishing to drop off equipment for repair/replacement at our office, we will again and coordinate in each scenario for someone to meet you. We will properly sanitize all outside areas of the equipment prior to delivering it back to you and additionally dust out the insides where applicable.
SAFETY INSIDE THROTTLENET
Without our team, nothing is possible, which is why internally we are also making changes to make our own employees feel safe! This will include installation of dividers between our workstations, forehead temperature checks on all employees coming into work each day, widely available sanitation wipes and regular disinfection of high-traffic areas, 6-ft distancing rules, practicing self-quarantining per CDC guidelines and more.
WE WANT YOU TO REST ASSURED THAT WE ARE DOING EVERYTHING POSSIBLE TO MAKE IT EASIER FOR YOUR TEAM TO FEEL SAFER AND MORE COMFORTABLE AS THEY GRADUALLY COME BACK TO WORK.
Courtney Leuthauser
19:54 25 Nov 19
ThrottleNet is very wonderful to work with. Their staff is very friendly and helpful! Highly recommend!
Rick Benz
00:43 04 Oct 19
They are amazing, help the helpless at our office on a day to day basis, we use them for managed care and almost daily someone at our office has a computer issue and Throttlenet saves us and them. I would never go without them in the future, from our virus protection to networking and more recently our phone system Throttlenet is a home run!
Allison Dorsey
01:01 03 Jun 20
Dakota was very helpful!
Karin Leith
15:50 04 Mar 20
Very knowledgeable and helpful!
Chelli McCurdy
13:06 01 Mar 20
We have tried a couple of IT vendors in the past and ThrottleNet is by far the best we have used. While things are not always perfect (they never are with IT) most of their tech support is knowledgeable and helpful. Whenever there has been an issue, they have worked hard to manage it and make us a priority. What more can you ask from an IT company?
Michael Bishop
20:05 23 Oct 19
We've been working with Throttlenet now for over 3 years. They have never let us down!
Randy Jenson
19:23 21 Oct 19
ThrottleNet Inc., is a great local company that yields great results! Mega thanks for their excellence in customer service, products and professionalism. They have helped me get out of a computer bind every time!!
Ashlie Elliott
18:45 25 Oct 19
We have been very happy with the services provided by ThrottleNet over the years. Great team of folks. Highly recommend.
Christine Nicole Thrower
13:54 11 Oct 19
I worked with Throttlenet as a client (Medical West, pre Lincare) starting around mid-2015. Our company worked closely with Tom G & Greg to get new servers and software transitions (I was on the project team working with these gentleman). During this time, my company’s IT personnel were laid off mid 2016 due to a signed contract with Throttlenet to continue IT support with them. Many coworkers were upset and not so fond of Throttlenet (at no fault to them, just simply out of loyalty). Throttlenet worked with these IT employees as clients as well and recognized their abilities. Thankfully, they were amazing and hired those two IT employees, which was a huge asset for them. We continued the ability to work closely with Chris G and Matt T as well-which also made us all happy again. Through the years the support of Chris, Matt, Greg and Tom were appreciated. They’ve since added another one-time coworker, Dakota, who will also add value to their team. Throttlenet has continued to grow as they take on new clients due to their tremendous knowledge and consistent support/good customer service. I would recommend Throttlenet to any company seeking the services they provide. I look forward to watching my one-time coworkers continue to grow with the company as they make a name for themself in the St Louis Area.
Alena Gladkova
21:05 22 Oct 19
Throttlenet is a great IT company. They have many passionate individuals that work there and are all eager to help resolve any and all issues. Andrew P has been our main network engineer for the last year and consistently provided great service to our bank. Thanks for all that you do!
Tom Plote
14:28 22 Oct 19
Technician Cory Schallert, assisted with resolution to my computer IT issue in a very professional and timely manner. Thanks for your help Cory! ThrottleNet Inc. has always been very customer focused and resolved other issues in the same professional and timely manner.
Ethan Morris
01:22 30 Oct 19
Great company led by people who truly care about their clients.
Roxanne Mhoon
18:57 28 May 20
Dakota and the company gives quality service that is well deserving of praises. FOR ALL YOUR NEEDS SEE DAKOTA. he'll gIT you taken care of
alice mikuleza
14:16 04 Oct 19
Dakota was amazing! This company is great
Merissa Doerr
21:09 05 Mar 20
Adam is extremely helpful!!! He is very patient and always gets the job done.
Tammy Oliver
01:06 26 Feb 20
ThrottleNet was able to help us get office365 setup and working.
chris tracy
23:47 21 Feb 20
ThrottleNet is amazing. Very knowledgeable and friendly. They know how help you with all tech needs.
Walter West
11:36 06 Jun 16
We are a dental office and were thrilled to know that ThrottleNet had experience with our software!!! They were knowledgeable, efficient and very courteous in dealing with my very limited computer skills! We heard about ThrottleNet on the Dave Glover Show, and I am very happy to say that ThrottleNet has fulfilled all of our technology issues!!
Ellen Doherty
18:40 23 Oct 19
Our company uses Throttlenet. I'm not computer savvy in the least and their staff is very knowledgeable and helpful! Shout out to Jimmy who's had to help me several times in the last few days and Blake who helped me today with Jimmy.
Steve Poniewaz
19:24 01 Jun 20
Great Job by Joshua today!
YaLonda Kriete
19:55 26 Sep 19
I work pretty frequently with the techs at Throttlenet through my place of employment. I'm always treated very respectfully and any issues I come to them with are always handled in a timely manner. I would highly recommend working with Throttlenet!
Kari-Anne Sedlack
21:23 03 Mar 20
We use ThrottleNet at my work, and they have always been exceptionally helpful, friendly, and efficient. When on a chat, I can expect to connect with someone within 3 minutes or less. They solve my problem quickly, and if I have any questions, they are quick to follow up. They are also incredibly friendly when they visit the office and always check in to make sure that everything is going okay. I've worked with many IT companies, and ThrottleNet is among the best!
Stacey Berisford
20:13 07 Oct 19
Best service I have ever received consistently from an IT company. Sure, no one is perfect. There are always IT issues that can't completely be explained or avoided. But they are very proactive in their planning of your needs going forward. And extremely responsive to the day to day issues that arise. I have recommended Throttlenet to several fellow small business owners and they have not been disappointed! I definitely recommend!
Gloria Davison
15:05 04 Oct 19
Throttle-Net Inc. is a great IT company. I am so glad that one of our employees heard them advertise on the radio and told me about this company. At the time I was in search for a good IT company, so I gave them a call, and they are the right fit. You cannot go wrong with ThrottleNet, INC.
Ron Tisius
14:02 14 May 20
The service techs at Throttlenet have been very prompt in responding to our needs. No long hold times, and the techs make sure that you are completely satisfied before closing out a ticket. I recommend their service to anyone.
Sade' Doss
22:06 22 Oct 19
4 words. Dakota is the best!
Eldon Hopp
18:30 28 May 20
Over the last few months I've worked with Nick Turnbough and Greg Evert both were extremely helpful and very professional. 10/10!!
Connie Stager
19:38 08 Oct 19
ThrottleNet is always very friendly when they arrive. Greg is the best and interacts well with all of the staff while here too.
Stephen Vaughn
01:12 26 Sep 19
I've worked with ThrottleNet as the main IT contact for various clients in the St. Louis area. They have always been helpful when its comes to providing accurate information in a timely manner when working together for a client. Supporting different types of clients can be difficult for Managed IT, but ThrottleNet has always impressed me with their attention to detail and courtesy when working together with a the same client.
Big Pun
19:14 21 Oct 19
Josh Maulding assisted me, with my work laptop and was able to get me connected, in a very short time. Thanks again to the whole crew at ThrottleNet!
Kelli Holland
21:33 24 Feb 20
Throttlenet is quick and attentive to our company's IT needs. Brian delivers quality customer service and is top notch in his knowledge. I would highly recommend!
Weston Miller
12:02 30 Apr 20
I personally worked with Kevin Cowgur on a Powershell/Sharepoint automation task that saved my company hours. Kevin was a pleasure to work with and I look forward to working with them again.
Katie Davis
18:56 28 Oct 19
Throttle Net is the best in St Louis. Chris has an amazing amount of knowledge and experience. He's a definite asset to the company!
Nae J
14:19 17 Mar 20
The staff at ThrottleNet are quite incredible. I work a lot remotely and that always has its challenges with making sure I can access the office servers etc. These guys fix me up every time I have an issue. Been working with them for a decade and am thankful I have a group of experts ready to help at all times.
Lou Casole
20:23 30 Oct 19
I am mobile a lot of the time and all of a sudden after an updateI was unable to connect to the internet using my Iphone hotspot. Greg had me up and going in minutes..probably less than 1. Nicely done and thanks!
Morgan Duckworth
14:50 21 Apr 20
Greg Evert was great. He was polite, informative and quick! He even made sure that everything was working multiple times before we disconnected to ensure that I wouldn't have any further issues. Thanks Greg!
WOW 4 SPRING
23:23 23 Sep 19
When your company computer system doesn't work you want someone that's quick and thorough, especially in healthcare retail! I've called and opened sessions with Throttlenet on several occasions and can say that the service I've received on every situation has been amazing!! They ask questions about your system needs in a way that makes you feel compotent and are very patient when you don't have a clue! They are very patient in their process and are willing to do whatever it takes it get you up and running! Overall... Throttlenet service is impeccable! 😉
Meghan Tyler
14:54 08 Oct 19
ThrottleNet always delivers prompt professional service. While everyone has been great, Greg delivers above and beyond what is expected. I would recommend to any business!
Tonya Mazurek
17:29 13 May 20
Joshua Maulding was responsive and listened to my issue. He made sure issue was fixed and I didn't need anything else prior to us ending the session. Much appreciated.
MorningStar Music
20:09 08 Oct 19
Great service, very fast, profession staff. Knowledgeable and great to work with!
Jonathan Drew
20:05 08 Oct 19
Wonderful service. They have saved us multiple times when our systems have crashed. Greg is our tech and he is the best. Appreciate all you do. You keep our business running when our computers don't want to .
Andrew Trautman
15:15 01 Nov 19
St Louis Composting has utilized ThrottleNet for IT services for at least a decade. With a company that has been growing, we call upon ThrottleNet daily for all our IT support. I think this speaks volumes to the service they provide and their staff. Yesterday Greg Bartlett came out for the monthly visit and assisted several of our team members. Greg has been wonderful to work with; he works diligently to resolve our issues and follows-up with our staff in a timely manner. I would highly recommend ThrottleNet to anyone looking for IT services and support.
Brad Goldenberg
19:26 01 Jun 20
Great Company!
Radiant Admin
00:40 25 Feb 20
ThrottleNet has great support personnel and their cloud service offerings and knowledge of Office365 have been very helpful.
Dave Patek
14:04 22 Oct 19
I have been a customer of Throttle Net for several years via my employer. I have nothing but great things to say about them. Very quick and excellent service - especially from Chris, who leads with compassion and an overwhelming sense of empathy. Matt always shows up with a smile and a vast stockpile of expertise and patience. When I call or submit a work order, Dakota exudes professionalism and a glorious attitude. IT is a tough job - but you would never know it. The sun is always shining at Throttle Net...and I am proud to say 'I use them!.
Sandy Larson
22:18 03 Apr 20
Reliable IT support is essential for a small business like ours and Throttlenet has proven to be a valuable partner. We’ve worked with them for several years and find them to be extremely knowledgeable and especially helpful throughout the recent process of moving our business to a new location.
Mastor Telecom
13:49 15 Oct 19
We have been a client of ThrottleNet for several years and have always been pleased with both their people and their work. I have recommended them to many of our clients and plan to do so for years to come.
Debbie Baecht
23:36 21 Feb 20
Great guys! You can trust them!
Denise Cook
13:44 31 Mar 20
Adam gets it right every time. Very polite and professional.
Shane Mahlin
01:02 17 Oct 19
Dakota @ throttle net saved me a lot of frustration. He was precise and quick at resolving the issue. Highly recommend!
Lonnie Blechle
03:00 26 Oct 19
Very easy to work with.
Sandra Trousdale
16:24 04 Oct 19
Have been using Throttlenet for several years now and have had a good experience with them. Any issues I have they address quickly and solve the problems. No complaints!
Todd Grizzle
22:15 23 Oct 19
ThrottleNet has always been very responsive to our technology needs. I appreciate how they can think outside of the box to make our different technology vendors work together!
Amanda Parker
01:29 18 Oct 19
Very efficient and amazing customer service.
marcy handlan
17:53 08 Apr 20
Very, very patient as they work through any challenges even those caused by user inability to grasp technology! Very grateful!
James Prater
00:53 04 Oct 19
ThrottleNet is great place to work! The employees are all highly knowledgeable and all strive to provide the best possible service to clients.
John Hefele
20:45 24 Oct 19
Throttlenet has been an excellent service provider. They just took us through a cloud conversion to MS365. They made it easier than we expected. Tom and Aaron are excellent to work with.
Sean Hussey
19:15 21 Jan 20
On time, on budget, and top-shelf service! Definitely a value provider that I highly recommend.
Jeff Aslin
14:01 30 Apr 20
This is a great company to have for your computer IT service needs. Also like to mention they are very lucky to have Dakota McCaine to be part of their team.
Joseph Cunningham
14:14 28 Feb 20
I was very pleased with the service by the crew headed by Justin Dyson who installed our new computers.
Todd Budde
02:26 22 Jun 17
It's a great place to work!
David Meyer
23:21 20 Feb 19
ThrottleNet couldn't be better. We use them for managed services and they keep everything up and running (everything). When hardware fails (and it always will), they're ready with a replacement; we never skip a beat. All our data is backed up, our firewall is updated regularly, and they look at the big picture (processes, workflow, etc.) to improve productivity and make us future-proof. ThrottleNet allows us to forget about IT so we can focus on running our business. Even if we wanted to hire a full-time IT person, that one person couldn't possibly have all the skills available to us through the ThrottleNet team...somebody there ALWAYS has the answer.
Bill Baker
03:03 15 Oct 19
We have worked with the ThrottleNet team for a couple years. Being a small business we count on them for all of our computer/It needs. We have a dedicated team but also access to the general help line for every day issues. We are very happy with the value we get for our money.
Silvio Pucci
17:53 24 Oct 19
Yesterday was my first experience with Ms Christina Hendry at ThrottleNet. I found her to be professional, focused and determined to resolve the issue I called in on. Christina provided outstanding service and should be commended for her efforts.
Shane Saunders
03:14 05 Jan 18
Great pricing and knowledgeable staff.
Ashley Wadlow
23:47 23 Sep 19
When previously working with Throttlenet, their IT team always worked fast and efficiently. They were always polite and patient. It did not matter if it was a simple fix or whether they had to walk through something more difficult with someone who didn't have the same knowledge of the equipment (me), they always stayed calm and professional. For example, the time I was asked to reset the fax server when they were not physically there. I had no idea what I was doing but with their expert knowledge of the equipment and how it worked I was able to properly correct the issue. They are a company worth using and recommending.
wicked7 pixie
06:05 23 Dec 19
customer support is excellent
Chris Gloeckner
23:22 23 Sep 19
Having been both a client and an employee I can tell you Throttlenet is the real deal. Managed Services is a difficult business with a lot of players but the team handles situations with professionalism and compassion in a way that has impressed me for years.
George Taylor
20:43 01 Apr 20
Andrew did a great job. Explained everything thoroughly.
Chelsea Hoelscher
21:13 28 Feb 20
Always great, quick customer service!!! 2nd company I've been with that used Throttlenet - GREAT CHOICE!~
Sabrina Butery
15:53 08 Oct 19
Throttlenet is always willing to help us when we need it. They are always on top of it when they need to send someone out to help us. Every person they have ever sent is always very helpful and nice. I highly recommend them. Greg especially goes above and beyond and has great customer service!!
Fletch Stovall
17:48 16 Apr 20
Great company! Keeps our servers and systems working seamlessly!
Brittni Snidle
16:40 28 Oct 19
ThrottleNet is quick to answer any questions and to help with any issues that we might encounter. Every team member is friendly and happy to help.
Aaron Oliver
14:14 13 Mar 20
Throttlenet has a great understanding of cloud services with Microsoft O365 and servers in Azure!
Aimee Goudy
15:11 04 Oct 19
Our company has utilized ThrottleNet for IT services for several years. With a company that has done nothing but grow, we continually call upon ThrottleNet to service our centers. I think this speaks volumes to the service they provide and their staff. Most recently, Brian McBride has been wonderful to work with; he works diligently to resolve our issues and follows-up with our staff in a timely manner. I would highly recommend ThrottleNet to anyone looking for IT services.
Rebecca Stetzen
03:05 12 Oct 19
Every single person I’ve needed help from at this company has been nothing short of wonderful. Gets the job done well and makes it entertaining in the process. Not just your typical boring IT call.
Kenny Haegele
18:54 22 May 20
Justin Dyson has gone out of his way to help on a number of projects for us. Great service!
Wendi Newell
14:26 04 May 20
Quick fix. Good job. Thanks for the help.
Jessica Fox
17:09 27 Mar 20
Throttlenet has very friendly employees. They are usually prompt to fix issues. I'd recommend to family and friends.
Sarah Contarini
19:45 23 Oct 19
Throttlenet has been a great asset to our agency. They provide great customer service and expertise for all of our IT needs. I appreciate their professionalism, hard work and response time to our variety of projects.
Samantha Murphy
12:32 08 Oct 19
Great company to work with! Very dedicated to customer satisfaction, and always very patient with me. Thanks ThrottleNet!
CRAIG LEE
19:44 24 Oct 19
Excellent service! Best in IT! Thorough quarterly reviews, responsive troubleshooting and repair, and very knowledgeable staff! I highly recommend to anyone! Thank you for your outstanding service!
Justin Roskowske
15:27 12 Mar 20
We've been with ThrottleNet for several years now and have had nothing but great experiences. We recently migrated our system to an Azure environment for cloud integration and are extremely happy with how everything has turned out. ThrottleNet has helped us push all of our important files and software to the cloud which has been a huge improvement for how we operate. EDCO USA highly recommends ThrottleNet.
Bryan West
15:27 22 Nov 19
HAD ISSUES WITH A WEBSITE AND DOWNLOADING DOCUMENTS. DAKOTA ASSITED ME PROFESSIONALLY AND EXPEDITIOUSLY. ALLOWED ME TO GET RIGHT BACK TO WORK. THANKS DAK!
Becki Riehle
17:33 31 Oct 19
Greg has been to our office at SafeVision countless times, and each time he is extremely friendly and always helpful.
Barbara Mayer
22:03 24 Feb 20
Did a good and fast job.
DK Cientist
00:03 17 Oct 19
Polite, professional, and knowledgeable staff. Quick to respond and quality work.
Lois Dodson
16:05 14 Oct 19
I have always found Throttlenet responsive and thorough! Their knowledge base is very strong and they always went the extra mile. Chris Gloeckner was always very personal and assisted me with my needs!
Kristine Parisi
15:59 14 Oct 19
I always receive a quick and efficient response from Throttlenet when reaching out to them. They have a team of people who are trained to assist and collaborate as needed to resolve the issue. It is extremely important that our system works reliably and quickly throughout the day as we handle insurance billing for patients and Throttlenet has always been able to resolve issues for us while keeping us informed on the progress of the resolution. Communication is equally important to us, so overall, we have been satisfied with their service!
Joshua Maulding
19:39 29 Jul 19
Awesome techs
Mark Dierker
00:24 30 May 20
I was dealing with a complex issue with my current service provider. It was then I decided to contact Dakota McCaine. In which not only did he go out of his way to help me but also provided solid solutions to resolve my problem in a very timely manner. To cut to the chase I would highly recommend Dakota to assist any customer with their needs. He has a tremendous passion for the work he does and the results are proven in his dedication from listening to the problem first then offering guided solutions.
james watson
19:52 02 Jun 20
Nick was great: professional and quick at resolving my concern. I appreciate great service. Thank you!
Cara Akridge
19:49 11 Oct 19
Great service! The IT support team is very knowledgeable and responsive to our requests.
Chuck Smith
13:28 04 Oct 19
the remote in function is wonderful with this company, generally fix things in minutes, and allow you to go back to your day. Great team and business.
monette lawrence
13:07 23 Oct 19
Fast and efficient service!
Lisa Reid
03:09 11 Oct 19
Everyone I have ever dealt with at ThrottleNet Inc has been wonderful. They listen to your problem and get it fixed quick! That you all for you help!!!
Michael Spengler
14:47 05 May 20
The team at Throttlenet always helps when we need it. Recently, Kevin Cowgur assisted me with writing a powershell script to automate some Sharepoint email communications that saved my team a lot of time and work. Anytime I have needed to reach out to Throttlenet my issues have been resolved satisfactorily.
Logan Huelsmann
22:30 02 Oct 19
This place is incredibly quick at figuring out the answers to my problems. Easier to work with them and the talent they have to figure all this stuff out over the phone is astonishing. 5/5
Amberr Easley
04:22 18 Oct 19
Any time I have a computer issue, ThrottleNet has always been super helpful in getting the problem solved right away.
Terrie Swanek
19:28 25 Oct 19
We have been using ThrottleNet for many years for our IT provider and couldn't be happier! Our needs are met almost instantaneously and when we have an odd request, it is always handled quickly and efficiently. Greg is our 'go to on site guy' and he is great - when I have had a problem after hours or on the weekend he has always helped me and never made me feel like I was bothering him. Our team would highly recommend Throttlenet!
Ashli Marler
00:37 25 Sep 19
The people at throttlenet always come to my rescue when I have computer issues at work. They’re very friendly and knowledgeable!
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BETTER?
Let’s schedule a FREE on-site consultation to see if ThrottleNet is the best choice for your business.
12970 MAURER INDUSTRIAL DRIVE