We Support your IT Everything
Case Study: Managed IT Services for Auto Dealerships in St. Louis
Modern auto dealerships rely on fast, reliable technology to keep service departments moving and customers satisfied. When a growing dealership group launched a Mobile Tech Van while preparing for a large-scale technology refresh across its main facility, they needed more than basic IT support.
They needed a partner who could streamline operations, improve connectivity for technicians in the field, and complete critical upgrades without slowing down the business. In this case study, see how ThrottleNet helped the dealership modernize its systems, improve productivity, and create a smoother experience for both employees and customers through managed IT services for auto dealerships.
Managed IT Support for Auto Dealerships: Modernizing IT for a St. Louis Organization
Upgrades often come with hidden complexity. From mobile connectivity to in-facility replacements, the dealership faced hurdles that needed careful planning from experts. The dealership needed to:
Objectives & Considerations
In the Field
- Empower technicians to access files and get work done from anywhere
- Speed up mobile service without adding complexity or confusion
- Print essential documents on the go to avoid delays or back-and-forth
On-Site Rollout
- Upgrade over 60 machines across departments without disrupting workflows
- Help employees adjust quickly with minimal training or frustration
- Deliver value fast: leadership wasn’t fully aware of how much was involved
Solution & Impact
ThrottleNet took a hands-on, business-first approach, removing roadblocks, supporting employees, troubleshooting on the fly with a 90-second average response time and 93% same-day resolution. This helped the dealership stay focused on serving customers.
Mobile Tech Van
We helped make the van feel like a true extension of the dealership, not a disconnected add-on. Now, technicians can work confidently in the field, complete jobs faster, and provide a professional customer experience from anywhere.
At the Dealership
We mapped out every machine, created a rollout plan, and worked side-by-side with staff during deployment. Employees were excited, noticing instantly the speed difference. Even the service technicians got involved, repurposing some old equipment for personal projects.
Throughout the process, our team not only installed equipment, but also jumped in to help clean up, haul boxes, and make sure everything was better than how we found it. Leadership was blown away by the pace, professionalism, and the lack of disruption
What It All Means
This project wasn’t just about better tech, it was about helping a dealership run smoother, stay connected, and serve customers better. With upgraded infrastructure and mobile capabilities:
- Staff are more productive, wherever they work
- Customers experience faster, more reliable service
- The dealership gains a trusted IT partner for future growth
A smoother ride starts with smarter systems, and that’s exactly what ThrottleNet delivered.
