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Case Study: Managed IT Services for Warehouse and Logistic Companies
Outdated networks can slow down operations, create frustrating connectivity issues, and make it harder for growing businesses to stay productive. A local shipping company faced these exact challenges as weak Wi-Fi coverage, aging equipment, and a brand-new warehouse environment put increasing pressure on daily operations.
ThrottleNet stepped in with managed IT services designed to improve reliability, strengthen security, and build a scalable wireless infrastructure that could support both office staff and warehouse operations without disrupting business along the way.
Wireless Infrastructure Transformation: Connected, Protected, and Ready to Ship
A local shipping company was relying on an outdated wireless network that had grown over time without a clear plan. This led to weak signal areas, frequent disconnects, and aging equipment that slowed down work across the main office. ThrottleNet created a plan to help. The vCIO partnered with the company to ensure a smooth transition and minimal disruption.
Challenges & Considerations
- Keeping the Office Running: Upgrading the network had to be completed in stages and scheduled around business hours so employees could continue working without major interruptions.
- Working with Existing Equipment: The company needed to make sure all current devices, including phones and security systems, would continue to work smoothly during and after the upgrade.
- Unique Warehouse Environment: The new warehouse presented its own challenges, with thick rock walls and uneven tunnel spaces that could interfere with wireless signals. A detailed survey was needed to understand how signals would travel and where to place equipment.
- Building from Scratch: Since the new warehouse didn’t have any network setup, everything had to be designed and installed from the ground up, including wiring, hardware, and wireless coverage, with room to grow in the future.
Solution & Impact
ThrottleNet started by evaluating both locations to understand what was needed before choosing the right equipment. The office network was upgraded in stages to avoid disruptions, while the new warehouse was built from the ground up with durable equipment designed to grow with the business.
- Upgraded Office Wi-Fi: Outdated equipment was replaced with a modern system, improving coverage and eliminating weak or “dead” zones.
- New Warehouse Network: The warehouse received a complete network setup, including wiring, hardware, and strong, reliable wireless built for a demanding environment.
- Improved Security and Performance: Different types of network traffic, like employee use, guest access, and operations, were separated to keep everything running smoothly and securely.
Outcomes
Not only does the company have complete cybersecurity protection with their managed IT services plan, they have fast IT support and updated technology. The transformation of wireless infrastructure has delivered measurable improvements across the business:
- Improved Reliability: Dead zones and dropped connections eliminated.
- Fast IT support: Keep their operations running smoothly with ThrottleNet’s unlimited remote IT support, backed by an industry-leading average response time of under 90 seconds. With our multi-tiered help desk, every request is instantly routed to the appropriate level of expertise—whether that means fast fixes for everyday issues or advanced technical support for more complicated problems.
- Better Security & Visibility: Stronger protection, safer connections, and one easy-to-use dashboard that gives a clear view of the entire network.
- Warehouse Ready: The new warehouse network is built to support the operational launch from day one, with a scalable design.
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St. Louis, MO 63127